This practical course provides learners with insights into the art and science of designing innovative services in the Hotel industry to meet customers' evolving needs and drive organizational success. Throughout the course, learners will journey to understand the core principles and methodologies of service design. [...]
Learn what it takes to become an innovation leader in the 21st Century from former Medtronic Chair & CEO Professor Bill George, as he teaches you the concepts, tools and practical tips needed for innovation leadership.
