Service Innovation

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Effective Service Innovation by Design in Hotel Management (Coursera)

Dec 2nd 2024
Effective Service Innovation by Design in Hotel Management (Coursera)
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This practical course provides learners with insights into the art and science of designing innovative services in the Hotel industry to meet customers' evolving needs and drive organizational success. Throughout the course, learners will journey to understand the core principles and methodologies of service design. [...]

Engaging in Service Innovation and Management (Coursera)

This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in [...]

Introduction to Service Innovation and Management (Coursera)

Nov 18th 2024
Introduction to Service Innovation and Management (Coursera)
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This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course. In this course, you will learn about the importance of successful execution and management of [...]

Para servirte: la guía para adoptar un servicio más humanista e innovador (edX)

Para Servirte, es la guía que te permitirá reflexionar sobre la pertinencia de adoptar los dos factores de alta competitividad en la vida personal y la gestión administrativa empresarial aportas de la reactivación económica mundial; la cultura de servicio con sentido humanista y la innovación [...]

Making Sense of Service Logic (KAU)

When competition from low-cost countries is increasing, many companies choose to invest in services. For companies that are used to only selling physical products this service effort has resulted in a series of challenges. To offer advanced services, a completely different mindset is required than what many companies are [...]