Professional Skills for International Business (Coursera)

If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants.

Course 1 of 6 in the International Business Essentials Specialization.

Syllabus

WEEK 1

Creating A Positive First Impression

In week one we will look at workplace relationships and communication, including making a positive first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.

WEEK 2

Becoming A Role Model In The Workplace

This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.

WEEK 3

Effective Time and Resource Management

In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.

WEEK 4

Networking

Week four will explore networking where you will have the opportunity to reflect on your personal brand, and how social networks can help in professional networking.