Global Supply Chain Management (Coursera)

Offered by FIA Business School,
Global Supply Chain Management (Coursera)

This course was developed for professionals from any area or industry to learn the basics of contemporary Global Supply Chain Management to improve its management and understanding of current affairs and future trends. There is no mandatory prerequisite, but having some business experience will help participants make the most of the proposal of video clips, cases, texts, analyses, and content.

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From a unique approach, it adopts a strategic approach to the management of global supply chains. Such an approach will be useful even if the participant is not actively involved in supply chain management decisions because the knowledge acquired and developed will make participants better interlocutors in broad discussions involving supply chains that they may take part in their organizations.
This course is part of the Supply Chain & Operations Specialization.

What you'll learn

  • Understand and use the most important supply chain management concepts and frameworks for outsourcing
  • Identify and critically analyze the specific causes, effects, and remedies of demand volatility and uncertainty in different supply chains
  • Identify, critically analyze and remedy common pitfalls of supply and inventory management
  • Recognize the most relevant strategic issues and alternatives related to designing international direct and reverse logistics networks

Syllabus

Introduction to Supply Chain Management
Global supply chains do not have a common boss or a common owner. This poses challenges to the governance of supply chains. We will discuss such challenges and we will also describe three fundamental concepts that are behind many of the techniques that we will discuss along the course: the prisoner’s dilemma, risk pooling and the bullwhip effect.

Strategic Supply Chain Management
In global supply chains, we face challenges (and also have opportunities) at all levels: operational, tactical and strategic. In this week we will focus on supply chain strategy and will discuss the following decision areas: “make or buy” and relationships with partners, segmentation issues and, management of flows of materials in supply chains.

Demand Management
One of the overarching objectives of supply chain management is to continually be able to reconcile supply and demand. In week three we will discuss demand management, in the sense of articulating managerial options to influence and manage demand curves so that they display lower volatility and uncertainty levels.

Supply Management
In week 4 we will discuss the other side of the equation that we started to discuss in week 3 – supply management. Here the main concepts of techniques of inventory management will be discussed in relation to both products (subjected to independent demand) and, components and raw materials (subjected to dependent demand).

What is to come in Supply Chain Management?
In this week we discuss two very relevant and contemporary topics in supply chain management: sustainability and the pursuit of the “triple bottom line” (profit, people and planet) and also technologies (software and hardware) that are associated with Industry 4.0 and their implication to supply chain management practice today and in the future.

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