Learn to capture and optimize business processes using specialized diagrams. Convert insights from stakeholder interviews and document analysis into concise and precise models. Understand various notations and select the best one for your needs. This comprehensive course covers process identification, capturing, documenting, and adapting models for different audiences.

Enroll in course

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Ideal for process analysts, business analysts, solution architects, service & UX designers, and anyone interested in business process modeling.

No specific background is required. A basic understanding of business processes and an interest in optimization & modeling are beneficial.

What you'll learn

Identify and scope business processes effectively.

Analyze process logic to enhance efficiency and effectiveness.

Choose suitable modeling notations for clear representation.

Syllabus

Business Process Modelling

Module 1

Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.

Business Processes

Business Process Modeling

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Course Auditing

Coursera

Starweaver