Andrew Heys

Andrew is a Lecturer at MGSM, Macquarie University. He is also a management consultant with diverse experience running organisational development and training programmes across Australia, Asia and India. Andrew is perhaps best known in Australia for running the 'Negotiation: Theory and Practice' course in the MGSM MBA. This course looks at negotiation methods, decision-making, influence, and social conflict in the management and business context. The program has become one of the most popular electives at MGSM. Andrew is valued by his students and clients for the engaging and applied approach he brings to his classes and seminars and his diverse experience as a practitioner.
More info: http://www.linkedin.com/pub/andrew-heys/9/6a5/209

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Negotiation skills: Negotiate and resolve conflict (Coursera)

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical [...]