Gestión del canal de distribución y retailing (Coursera)

Offered by IE Business School,
Gestión del canal de distribución y retailing (Coursera)

Hoy en día la estrategia de distribución es parte del ADN de muchas empresas y la gestión correcta de la misma es fundamental para el éxito de tu producto o servicio. Los canales necesitan ser planificados a largo plazo combinando las siguientes áreas principalmente: perfil de compañía, estructura de portafolio y posicionamiento de precio, política de go-to-market, trade y retail marketing, comercio electrónico y manejo de ventas global.

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En la última década, ha habido dos revoluciones que han afectado las industrias, incrementando la importancia del manejo de los canales de distribución:
• La revolución digital: considerando los desarrollos en el área de CRM, la cadena de abastecimiento, herramientas de planificación, sistemas de mercancía y reasignación, entre otros.
• El enfoque de ventas: una estrategia clara de ventas puede ser un diferenciador para las empresas y un arma poderosa de competitividad.
Mantente al día respecto a cómo muchas compañías están agregando ambos aspectos a sus estrategias principales convirtiéndolos en puntos clave en su proceso de toma de decisiones.
Course 3 of 5 in the Implementación del Marketing Mix Specialization.

Syllabus

WEEK 1
Planificación y gestión del canal de distribución: ¿por qué son tan importantes?
Al final de este módulo sabrá cuáles son los pasos para diseñar y gestionar un canal de distribución. También podrá identificar los actores más importantes de los canales de distribución y sus roles.

WEEK 2
Canales de distribución y su panorama cambiante
Al final de este módulo podrá distinguir los distintos tipos de canales de distribución y los conflictos que surgen entre ellos, así como las formas de solucionar esos conflictos. También aprenderá cuál es la naturaleza actual, la estructura, los actores clave y el futuro del marketing al canal.

WEEK 3
Estrategia de retailing y marketing mix
Al final de este módulo podrá identificar los tipos de minoristas, las estrategias de venta al por menor y cómo estos minoristas mantienen ventajas competitivas con respecto a su competencia. También aprenderá el papel de las 4 P del juego del marketing en esas estrategias de venta al por menor.

WEEK 4
Retailing sin fronteras: nuevas tendencias en retailing
Al final de este módulo podrá identificar diversas oportunidades de crecimiento para los minoristas y determinar qué estrategias de entrada son más adecuadas para cada circunstancia. También conocerá la importancia de tener una presencia estratégica en Internet para los minoristas y las tendencias futuras en retailing.

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