Hierarchies are everywhere. They’re at work. They’re at school. They’re inside our families, teams, and social networks. This second course in the "Feedback Loops" specialization will help you provide meaningful feedback to people both above and below you in a wide range of important organizational (and relational) structures.
Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.
Course 2 of 4 in the Feedback Loops: How to Give & Receive High-Quality Feedback Specialization.
Syllabus
WEEK 1
We're Glad You're Here
If you had to create a Feedback Manifesto, what would it include? Would there be any sections on "vertical feedback?" How about on "horizontal feedback"? Are you clear on the difference between those two things? By the end of this week, you will be. You'll also begin to understand the power of giving people the following kind of feedback: "We're glad you're here."
WEEK 2
Lonely at the Top
What sort of pressures and frustrations do the people organizationally above have to deal with? What might you do to show them that you support and appreciate their efforts?
WEEK 3
More Valuable Than Money
How can feedback help with the pernicious effects of impostor syndrome? And what might be the benefits of sharing positive feedback about someone not just with the particular person but with their families?
WEEK 4
Going Negative
Under what circumstances—and to which audiences—can negative feedback be helpful, even preferred?
