The healthcare tetralogy specialization is intended for anyone interested in healthcare organization as practiced in the United States. A range of healthcare organizations are discussed (e.g., medical, dental, pharmaceutical, and public health). The specialization is particularly useful to anyone working in the healthcare industry who either has: 1) a developing interest in the issues important to the administration of healthcare organization operations; or 2) some expertise, but wishes an overview or refresher of the issues. However, those who do not work in the healthcare industry, but who interact with healthcare organizations of any type as patients/consumers will also find the specialization informative. Through the four courses in the specialization, you will cover many aspects of healthcare organization operations including the relationship between healthcare organizations and the health system as well as health care delivery, business process management, and quality improvement within healthcare organizations. Upon completion of the specialization, those who interact with healthcare organizations as patients/consumers will have a better understanding of the issues involved in the effective administration of healthcare organizations and operations. Those working in the healthcare industry, upon completion of the specialization, will be better able to contribute to the effective administration of the healthcare organization’s operations.
Have you ever though that healthcare quality could be improved - either where you get health care treatment or where you delivery health care? Have you ever thought that there should be a way for you to determine the relative quality of your choices? Have you found yourself [...]
Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to [...]
Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare [...]
Have you ever been in a healthcare waiting room and thought about how the organization could be more efficient? For example, have you found yourself thinking about how to reduce the amount of time spent waiting? Or do you work in a healthcare organization and find yourself [...]