Coursera

Health Care Delivery in Healthcare Organizations (Coursera)

Offered by Rutgers University,
Health Care Delivery in Healthcare Organizations (Coursera)

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Course content includes an overview of health care delivery including healthcare consumerism, the patient's perspective, health care delivery for sickness and treatment, as well as health care delivery for health and wellness. The course provides links to external sites to connect you to the larger "real world" of healthcare organizations and health care delivery. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a brief electronic PowerPoint presentation project (PowerPoint only - no oral presentation). The PowerPoint project requires you to synthesize course material to design a patient-centered health care delivery system the way you would have things run in the best of all worlds. The electronic PowerPoint presentation file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.
Course 2 of 4 in the Healthcare Organization Operations Specialization.

Syllabus

WEEK 1
Lesson One: Healthcare Consumerism and the Patient's Perspective in Health Care Delivery
This lesson provides an overview of the course as well as an overview of healthcare consumerism and the patient’s perspective in health care delivery.

WEEK 2
Lesson Two: Sickness and Treatment Health Care Delivery Models
This lesson provides an overview of sickness and treatment health care delivery models.

WEEK 3
Lesson Three: Health and Wellness Health Care Delivery Models
This lesson provides an overview of health and wellness health care delivery models.

WEEK 4
Lesson Four: Design a Patient-Centered Health Care Delivery System
This lesson is a synthesis of the course material to design and present a patient-centered health care delivery system the way you would have things run in the best of all worlds.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Health Coaching Conversations (Coursera) Coursera
Imperial College London

Health Coaching Conversations (Coursera)

Health & Society

Are you a healthcare practitioner or student in a healthcare field? Do you want to learn how to have more empowering conversations with your patients and support them to take control of their own health and wellbeing? Are you looking for a course to start learning these skills that also fits with your busy life? If so, this is the course for you!

Jun 3rd 2026
4 Weeks
Health Healthcare Coaching
Details
Health Informatics: A Current and Historical Perspective (edX) EdX
Georgia Institute of Technology,GTx

Health Informatics: A Current and Historical Perspective (edX)

Health & Society Computer Science

Background on US healthcare, the key current applications of informatics in healthcare delivery. A brief history of the healthcare informatics field emphasizing long recognized key capabilities and the reasons for their slow adoption. An introduction to the Fast Healthcare Interoperability (FHIR) standard and its transformative potential.

No sessions available
5-12 Weeks
Healthcare Healthcare Delivery Health Informatics
Details
Bioinformatic Methods I (Coursera) Coursera
University of Toronto

Bioinformatic Methods I (Coursera)

Health & Society Statistics & Data Analysis

Large-scale biology projects such as the sequencing of the human genome and gene expression surveys using RNA-seq, microarrays and other technologies have created a wealth of data for biologists. However, the challenge facing scientists is analyzing and even accessing these data to extract useful information pertaining to the system being studied. This course focuses on employing existing bioinformatic resources – mainly web-based programs and databases – to access the wealth of data to answer questions relevant to the average biologist, and is highly hands-on.

Jun 1st 2026
5-12 Weeks
Biology Bioinformatics Molecular Biology
Details
Healthcare Consumerism and Implication for Care Delivery (Coursera) Coursera
Northeastern University

Healthcare Consumerism and Implication for Care Delivery (Coursera)

Health & Society

In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care. Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.

Jun 1st 2026
4 Weeks
Consumer Healthcare Responsible Consumerism
Details
Fixing Healthcare Delivery (Coursera) Coursera
University of Florida

Fixing Healthcare Delivery (Coursera)

Health & Society Medicine & Pharmacology

Isn’t it time to end the loss of life from preventable medical errors? Each year 100,000 patients die from preventable errors in the U.S. How can you help to change this intractable problem? Knowledge is power, and this course will provide you with a deep understanding of the problems and the solutions. You can become part of the solution.

Jun 1st 2026
5-12 Weeks
Healthcare Manufacturing Healthcare Delivery
Details
Instructional Methods in Health Professions Education (Coursera) Coursera
University of Michigan

Instructional Methods in Health Professions Education (Coursera)

Education Health & Society

This course provides those involved in educating members of the health professions an asynchronous, interdisciplinary, and interactive way to obtain, expand, and improve their teaching skills. These skills can then be applied within their own professional context, with a variety of learners, extending across many stages.

Jun 1st 2026
5-12 Weeks
Education Healthcare Teaching
Details
Questionnaire Design for Social Surveys (Coursera) Coursera
University of Michigan

Questionnaire Design for Social Surveys (Coursera)

Health & Society Social Sciences

This course will cover the basic elements of designing and evaluating questionnaires. We will review the process of responding to questions, challenges and options for asking questions about behavioral frequencies, practical techniques for evaluating questions, mode specific questionnaire characteristics, and review methods of standardized and conversational interviewing.

Jun 1st 2026
5-12 Weeks
Psychology Writing Evaluation
Details
Understanding Violence (Coursera) Coursera
Emory University

Understanding Violence (Coursera)

Health & Society Social Sciences

We are so pleased to have you join us as we investigate this crucial topic. Violence is a leading cause of death, disability and health care use worldwide. Violence is a complex problem and can only be understood and reduced though a multidisciplinary approach. This course introduces you to experts who study different forms of violence and we will discuss the various causes of violence. You will also learn about efforts to reduce violence and engage in a day of compassion.

Jun 1st 2026
5-12 Weeks
Psychological Death Suicide
Details
Business Process Management in Healthcare Organizations (Coursera) Coursera
Rutgers University

Business Process Management in Healthcare Organizations (Coursera)

Health & Society

Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you.

Jun 1st 2026
4 Weeks
Health Management Healthcare
Details