Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you! Leadership and management responsibilities have changed dramatically, particularly in the last decade. In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching has become essential.
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In this course, you will learn what coaching is and learn how to differentiate between it and all of the other myriad roles managers are expected to perform – managing, mentoring, leading, and training. You’ll learn about the importance of strong leadership and learn to describe your current point of view as a leader, and evaluate when to adjust your thinking in order to be more effective in managing and leading in a rapidly evolving workplace.
And finally, you’ll be introduced to the Thought Model, a coaching technique you can use to develop better thinkers and better performers. So if you’re ready to learn all about how to be a more effective and valued manager using coaching techniques, join us as we explore more successful managing through coaching!
Course 1 of 4 in the Coaching Skills for Managers Specialization.
Syllabus
WEEK 1
Course Introduction & What is Coaching?
This module defines coaching as well as the 4 other roles modern managers are expected to play in their organizations: leader, manager, mentor, and trainer. Many examples are provided to help illustrate each role and common pitfalls associated with the overuse of each role will be covered. The module wraps up with a comparison of all the roles managers have and then asks you to identify and explain why you would go to one role over another in particular situations.
WEEK 2
Why Managers Must Develop Basic Coaching Skills
This module covers the many influences on the manager role and how managing and coaching should work together. We'll also discuss why managers are necessary to organizations, and why so many managers don't coach. This module features a great reading on the importance of managers to Google and wraps up with another quiz to check your understanding of the material.
WEEK 3
Points of View of Leadership
This module is all about exploring how your life experiences influence your management approach. In lesson 3, you'll learn how to differentiate between facts about experiences in your life and the stories you tell yourself about those facts, identify your own point of view in a situation, and analyze how that may influence decisions you make. And in lesson 4, we'll discuss the interrelationship between point of view and belief systems and introduce you to the Thought Model.
WEEK 4
Course Peer Review Assignment
Now that you're familiar with the Thought Model, this final module is devoted to you practicing how to use the Thought Model in the final course peer review. This activity asks you to reflect on everything you've learned in the course and apply the Thought Model to a situation occurring in your life.
