Managing Changes (POK)

Offered by Politecnico di Milano,
Managing Changes (POK)

How many changes have you already dealt with in your life? Did you welcome them as an opportunity, or did you feel like you were in difficulty? Let's see how to best address them, both in private and at work. The only constant in our lives is change. Sometimes, we consciously decide to make a change in our lives (eg. when we change jobs, or when we move to a new city); at other times the environment changes around us, forcing us to adapt to new conditions.

Sometimes change is a moment of joy and curiosity for new things, at others it represents a period of grief and mourning for what we leave behind. Sometimes change is evident, profound and irreversible, sometimes it takes place in a more subtle way, via a long and inexorable process. But in any situation, change represents the end of one state and the beginning of another.

Change often means abandoning old habits and certainties to open up to the new and unexplored. Each period of learning in our lives is based on this concept: only thanks to courage and the will to get out of your zone of comfort, can you learn new skills and abilities. It is not the change in itself that scares us, but the idea that we create of it. We rush to label the new situation as good or bad luck, but it is our subjective interpretation of the facts that will impact how we experience the moment of change. How many times have we cried in front of a door that is closed to us, regardless of the door that was opening up somewhere else? In this course, you will learn the main dynamics related to personal and professional individual moments of change. Knowing the dynamics, it will be easier to be aware of emotions (your own and of others) that any change brings. You will learn to how face resistance more effectively and develop specific skills for managing the process of change with increased awareness and self-confidence.

The course is structured in 5 weeks.
Week 1 – Recognizing change and making the best of it
Week 2 – The process of change
Week 3 – Managing Change
Week 4 – Managing corporate change
Week 5 – Skills necessary for change
The weeks have different lessons within them, consisting of texts, videos, quizzes and individual self-reflection exercises.
You can get involved by doing the Role Plays, which allow you to experiment with different reactions to some example conflict situations.
We advise you to follow the pathway linearly, but you can freely move between content, if it is more useful for you.
It is important that you keep your own pace: the length indications are a rough estimate, but your pace should guide you at best for the enjoyment and the individual reflection on the topics covered.
There are also some additional resources, collected in additional material, so you reach a level of detail greater in some topics of your interest and/or tackle some specific tests that can give you some further indication on your attitude.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Innovation Management (Coursera) Coursera
FIA Business School

Innovation Management (Coursera)

In this course you will learn how organizations manage the development of new products and services. We will go over the main tools used to manage innovation projects, how to develop radical innovations, and how to leverage external partnerships to develop novel solutions. Unlike most innovation courses, our focus will be on the practical and managerial side of innovation.

Jun 3rd 2026
4 Weeks
Project Management beyond planning and control (POK) Polimi OPEN KNOWLEDGE
Politecnico di Milano

Project Management beyond planning and control (POK)

Learn how to manage projects matching the technical and the organizational dimensions of projects. Project Management is a fundamental theme to understand and work in any business environments. Projects are the organizational way to make innovation happen and to realize any kind of custom solution or to change how an organization work. Project Management is the set of capabilities, skills and tools to properly work on projects.

Available
2 Weeks
Gestire il cambiamento (POK) Polimi OPEN KNOWLEDGE
Politecnico di Milano

Gestire il cambiamento (POK)

Quanti cambiamenti hai già affrontato nella tua vita? Li hai accolti come un’opportunità o ti sei sentito in difficoltà? Vediamo come affrontarli al meglio nel privato e sul lavoro. How many changes did you face in your life? Did you take them as an opportunity or did you find yourself under difficult circumstances? Let’s see how to better face them in private and on the job.

Available
4 Weeks
Accounting: Principles of Financial Accounting (Coursera) Coursera
IESE Business School

Accounting: Principles of Financial Accounting (Coursera)

Financial Accounting is often called the language of business; it is the language that managers use to communicate the firm's financial and economic information to external parties such as shareholders and creditors. Nobody working in business can afford financial illiteracy. Whether you run your own business, work as a manager or are just starting your career, you want to understand financial information and be able to interact with accountants, controllers, and financial managers. You want to talk business!

Jun 1st 2026
4 Weeks
Teamwork Skills: Communicating Effectively in Groups (Coursera) Coursera
University of Colorado Boulder

Teamwork Skills: Communicating Effectively in Groups (Coursera)

Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand these important dynamics of group communication and learn how to put them into practice to improve your overall teamwork.

Jun 7th 2026
4 Weeks
Gestión del canal de distribución y retailing (Coursera) Coursera
IE Business School

Gestión del canal de distribución y retailing (Coursera)

Hoy en día la estrategia de distribución es parte del ADN de muchas empresas y la gestión correcta de la misma es fundamental para el éxito de tu producto o servicio. Los canales necesitan ser planificados a largo plazo combinando las siguientes áreas principalmente: perfil de compañía, estructura de portafolio y posicionamiento de precio, política de go-to-market, trade y retail marketing, comercio electrónico y manejo de ventas global.

Jun 1st 2026
4 Weeks
Managing Responsibly: Practicing Sustainability, Responsibility and Ethics (Coursera) Coursera
University of Manchester

Managing Responsibly: Practicing Sustainability, Responsibility and Ethics (Coursera)

Managers are increasingly confronted with issues of sustainability, responsibility and ethics. Managing responsibly is an integrative approach to sustainability, responsibility and ethics, which allows you as a manager to deal competently with such challenges. This course will facilitate your learning process to engage in changing practices to make them more sustainable, responsible, and ethically informed.

Jun 1st 2026
5-12 Weeks
Administración para obtener resultados (Coursera) Coursera
Universidad Nacional Autónoma de México

Administración para obtener resultados (Coursera)

La planeación estratégica es una metodología de gran impacto que ha demostrado su eficacia en las mejores empresas del mundo. En este curso, revisaremos los principios básicos de la estrategia organizacional que permiten definir objetivos y tácticas para delimitar indicadores y líneas de acción que generen y mantengan la calidad y productividad en todas la áreas de una empresa.

Jun 1st 2026
4 Weeks
Food & Beverage Management (Coursera) Coursera
Università Bocconi

Food & Beverage Management (Coursera)

Managing a company in the food and beverage industry is a fascinating task. The objective of this course is twofold: first, we will focus on contemporary challenges that managers and entrepreneurs in food and beverage businesses should be able to face; and second, we will provide models and tools to design and implement appropriate courses of action to satisfy customers and build an advantage over the competition.

Jun 1st 2026
5-12 Weeks