Coursera

Fundamentos de Operações com o 10,000 Women da Goldman Sachs (Coursera)

Offered by Goldman Sachs,
Fundamentos de Operações com o 10,000 Women da Goldman Sachs (Coursera)

Este curso online gratuito é um dos 10 cursos disponíveis na coleção 10,000 Women da Goldman Sachs, projetado para empreendedoras prontas para levar seus negócios para o próximo nível. Neste curso, você aprenderá sobre gerenciamento de operações e identificará e refinará suas próprias operações e processos de negócios. Você irá explorar como eles podem ser desenvolvidos e gerenciados, tanto para maximizar a satisfação do cliente quanto para apoiar o crescimento do negócio.

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Nos exercícios, você examinará o propósito do mapeamento de processos e o usará para avaliar seus processos de negócios atuais à medida que sua empresa cresce.
Você considerará como refinar seus processos para fornecer eficiência operacional e vantagem competitiva para seus negócios, ao mesmo tempo que agrega o valor para os clientes.
Ao final do curso, você terá mapeado e avaliado os principais processos de sua empresa, identificado as áreas fortes e selecionado as medidas apropriadas para melhoria à medida que sua empresa cresce.
A coleção de cursos 10,000 Women oferece uma experiência de aprendizagem online verdadeiramente flexível. Você tem a liberdade de abordar o programa da maneira que for melhor para você -– faça qualquer curso, ou combinação de cursos, para adaptar sua jornada de aprendizado às necessidades individuais de crescimento de seus negócios. Se você optar por fazer todos os 10 cursos, você irá explorar todos os elementos-chave do seu negócio e desenvolver um plano completo para o crescimento do mesmo. Você pode descobrir mais sobre a coleção 10,000 Women da Goldman Sachs nas páginas de FAQs.

What You Will Learn

  • Identificar os possíveis desafios operacionais à medida que a empresa cresce.
  • Reconhecer como a adoção da tecnologia pode dar suporte ao crescimento dos negócios.
  • Desenvolver mapas detalhados dos principais processos em seu negócio operacional.
  • Avaliar os pontos fortes e fracos operacionais de seus negócios e o possível impacto deles sobre o crescimento.

Syllabus

WEEK 1
Fundamentos de Operações com o 10,000 Women da Goldman Sachs
Neste curso, você avaliará suas operações comerciais e verá como desenvolvê-las para sustentar o crescimento dos negócios. Você verá como refinar seus processos para oferecer eficiência operacional, valor para os clientes e vantagem competitiva para sua empresa. Ao final do curso, você terá mapeado os principais processos dentro de sua empresa, e identificado áreas de pontos fortes e de melhoria. Para alterar as configurações de idioma na plataforma Coursera, selecione o perfil da sua conta na barra de navegação superior ao lado direito e selecione Configurações. Escolha o seu idioma preferido na caixa suspensa Idioma e selecione Salvar para configurar sua preferência.

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