EdX

Business Writing Techniques (edX)

Offered by DoaneX, Doane University,
Business Writing Techniques (edX)

Business Writing Techniques, will expand on the different communication styles and discuss the best practices of business writing by providing real-world scenarios and applications. Learners will examine how to use the 6 C's to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.

Class Deals by MOOC List - Click here and see EdX's Active Discounts, Deals, and Promo Codes.

The Business and Professional Communications for Success program will provide learners with the essential knowledge to create appropriate business messages and apply proper business writing techniques in their written business communications, all while working in diverse environments. This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create and present their work.
Business Writing Techniques will expand on the different communication styles of business writers. We will discuss business writers' best practices by providing real-world scenarios and applications such as proofreading and rewriting. Learners will examine how to use the 6 C's to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.
This course is part of the Business and Professional Communication for Success MicroBachelors® Program.

What you'll learn
By the end of this course learners will be able to:

  • Identify Parts of a business letter
  • Examine the 6 C's for business messages
  • Evaluate Direct Vs. Indirect messages
  • Examine the use of emojis in the business setting
Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Communication Strategies for a Virtual Age (Coursera) Coursera
University of Toronto

Communication Strategies for a Virtual Age (Coursera)

Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.

Sep 14th 2026
4 Weeks
Making Impactful Presentations (edX) EdX
State Bank of India - SBI

Making Impactful Presentations (edX)

The course is about leaders learning to design and deliver engaging and effective presentations with maximum impact to achieve the desired and realistic outcomes through use of various soft skills. As leaders, have you ever tried making presentations to people and failed to make an impact on them? Were you left disappointed after making a presentation? Then this course is for you. As CEOs, Senior Executives, or Business Unit Leaders, presentations, sure are significant and an inevitable part of your day to day functions. Through such presentations, you not only deliver information but motivate people, and build relationships too.

This course is archived
4 Weeks
Business English: Planning & Negotiating (Coursera) Coursera
University of Washington

Business English: Planning & Negotiating (Coursera)

In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives: negotiate strategically in formal and informal settings; identify and resolve customer issues after a negotiation has taken place; evaluate and compare services and features of two venues; plan a business event using negotiation skills; write an announcement for a business event after selecting a venue.

Aug 31st 2026
4 Weeks
Business Strategy in Practice (Project-centered Course) (Coursera) Coursera
University of Virginia

Business Strategy in Practice (Project-centered Course) (Coursera)

A Capstone Project is an assignment designed specifically to apply and showcase the skills you learned in the Specialization. To this end, the Business Strategy Capstone Project, a comprehensive Strategic Analysis, provides an opportunity for you to synthesize concepts and knowledge from the four prerequisite courses in the specialization. In this course, developed at the Darden School of Business at the University of Virginia, you will be guided through your project by top-ranked faculty. You may continue with the organization you selected for previous assignments or select a new organization for this project. You will analyze the current state of the organization, strategic issues facing the organization, strategic paths the organization might pursue, make a recommendation of the best path for the organization to pursue, and write an Executive Summary.

Sep 20th 2026
5-12 Weeks
Organizational Concepts and Language (Coursera) Coursera
University of Illinois at Urbana-Champaign

Organizational Concepts and Language (Coursera)

In this course, you will learn how to communicate using common organizational language, concepts, and frameworks useful for decision-making and problem-solving. The professional business skills related to business concepts and language gained through this course will help you to succeed working in any organization.

Aug 31st 2026
5-12 Weeks
Communication in the 21st Century Workplace (Coursera) Coursera
University of California, Irvine

Communication in the 21st Century Workplace (Coursera)

In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace. The good news is that communication is a learned skill, and can be improved upon with the right training. The focus of this course is to heighten students’ awareness of workplace communication, and add new interpersonal skills, with the end result of becoming a more competent communicator overall.

Aug 31st 2026
4 Weeks
Speaking to inform: Discussing complex ideas with clear explanations and dynamic slides (Coursera) Coursera
University of Washington

Speaking to inform: Discussing complex ideas with clear explanations and dynamic slides (Coursera)

In the professional realm, most speeches and presentations we give are informative in scope. A scientist needs to explain her recent research findings. A financial officer needs to report on quarterly earnings to his company’s board. A technology professional needs to educate a consumer about a new product. Any time you need to convey ideas or demonstrate a process, you’re dealing with informative speaking.

Aug 31st 2026
5-12 Weeks
Business Writing (Coursera) Coursera
University of Colorado Boulder

Business Writing (Coursera)

Writing well is one of the most important skills you can develop to be successful in the business world. Over seventy companies and thirty thousand students--from professional writers to new employees to non-native English speakers to seasoned executives--have used the techniques in Business Writing to power their ability to communicate and launch their ideas. This course will teach you how to apply the top ten principles of good business writing to your work, how to deploy simple tools to dramatically improve your writing, and how to execute organization, structure, and revision to communicate more masterfully than ever. From the very first lesson, you'll be able to apply your new learning immediately to your work and improve your writing today.

Aug 31st 2026
4 Weeks
The ABC of Business Communication (edX) EdX
State Bank of India - SBI

The ABC of Business Communication (edX)

Businesses cannot function without communication. Communication is required to connect with people within an organisation or unit and with the outside world. Communication is a two-way process. This lesson provides a complete structure and process of communication with special reference to communication in organisations. It discusses various factors in Business Communication and explains the communication process including different communication networks with their utilities. It also provides valuable inputs to overcome the barriers to communication to make it more effective.

Self Paced
Self-Paced
Business English: Basics (Coursera) Coursera
The Hong Kong University of Science and Technology - HKUST

Business English: Basics (Coursera)

This course aims to improve your Business English language skills by developing your vocabulary and reading skills and your understanding of tone, style and knowledge of communication methods. We'll also cover how these language skills can enhance audience analysis, business case analysis and basic business communication strategies.

Aug 31st 2026
5-12 Weeks