Management Skills for New Managers (Coursera)

Participants will gain insights into emotional intelligence, trust-building, conflict resolution, active listening, intercultural communication, and more. participants will enhance their management capabilities, boost team morale, and drive overall success. This course provides a comprehensive toolkit for new managers to confidently navigate their roles and inspire their teams to achieve excellence.

This course has been designed to help you:

• Overcome obstacles in delegation using the GROW Model.

• Understand and navigate complex human communication dynamics.

• Bust performance management myths and build high-performing teams.

• Deliver a stellar onboarding experience and advocate for the team's success.

This course is intended for individuals who have recently transitioned into managerial roles, aspiring team leads, supervisors, or managers aiming to enhance their leadership abilities, current managers lacking prior formal management training, and those seeking to refresh their management skills for improved performance and effective team leadership.

No specific prerequisites are required for this course. While a basic understanding of management concepts could be beneficial, it is not mandatory. An open mindset and a willingness to learn and develop essential management skills are all that are needed to fully engage with the course content and gain valuable insights into effective leadership and team management.

What you'll learn

- Overcome obstacles in delegation using the GROW Model.

- Understand and navigate complex human communication dynamics.

- Bust performance management myths and build high-performing teams.

- Deliver a stellar onboarding experience and advocate for the team's success.

Syllabus

Management Skills for New Managers

The course covers various aspects of successful management, including leadership styles, communication strategies, delegation techniques, performance management, and fostering a healthy work environment. Participants will gain insights into emotional intelligence, trust-building, conflict resolution, active listening, intercultural communication, and more. Participants will enhance their management capabilities, boost team morale, and drive overall success.