EdX

La recherche UX (edX)

Offered by HECMontrealX, HEC Montréal,
La recherche UX (edX)

Dans ce MOOC, vous apprendrez à vous arrimer aux besoins des utilisateurs à chaque étape de la vie d'un produit numérique. Vous développerez de l’empathie face aux utilisateurs et identifierez des informations cruciales au design et à l’évaluation.

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L’UX éveille votre curiosité, mais vous ne savez pas par où commencer? Ce cours est la solution! La recherche UX est ce qui a fait du design et de l'évaluation des pratiques UX.
Dans ce MOOC, vous apprendrez les méthodes de collecte de données utilisateurs tout au long du développement d’un produit ou service numérique. En débutant par les techniques d’entrevue, d’observation, de sonde culturelle, en passant par les questionnaires et la lecture d’analytiques Web, vous apprendrez les méthodes de recherche UX les plus actuelles.
L’approche UX provoque un changement de paradigme : voir un produit à travers les yeux des utilisateurs a un impact durable. D’autant plus qu’il a été prouvé qu’une bonne expérience utilisateur est profitable pour l’entreprise. C’est pourquoi l’expertise de recherche UX est une compétence recherchée en contexte d’affaires.
Aucune connaissance préalable n’est requise. Prenez vos premiers pas sur le chemin de l’UX avec ce cours ou en entreprenant le MicroMasters en Design et évaluation UX.
This course is part of the Design et Évaluation UX MicroMasters.

What you'll learn

  • Connaissance approfondie des méthodes de collecte de données utilisateur dans un projet informatique
  • Méthodes et processus de recherche UX
  • Données de types internes, externes, primaires et secondaires
  • Objectifs, avantages et inconvénients des méthodes qualitatives et quantitatives utilisées en UX
  • Entretien avec les utilisateurs, groupe de discussion, observation, enquêtes, analyses, collecte de données physiologiques, tri des cartes, tests utilisateurs et tests A / B
  • Analyser les données collectées pour en extraire des informations pertinentes
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