Program Management and the Art of Communication Professional Certificate
What you will learn:
- How to design your communication so that you enhance your audience’s understanding.
- The power of blending logic, emotions, and your personal presence to increase your persuasive abilities.
- Best practices for effectively handling the complex information flows in programs and projects.
- How to use coordinated management of meaning tools to build program or project teams, negotiate with stakeholders, and convince executives to support your programs/projects.
Storytelling is how leaders lead other leaders. Tell your project’s story to inspire your project teams, encourage your stakeholders, and gain customer commitment to project and program success. Program and project managers are master storytellers. They have to be in order to weave high-priority information into a memorable narrative [...]
Logic is not enough. Program managers need presence and to move stakeholders emotionally. Project professionals only follow people they both respect and trust. Learn to apply Aristotle’s persuasion triad to create successful communication that persuades.
Go beyond the communication methods you learned in the project management training. Learn how to structure your program and project communications for the most effective understanding by your stakeholders, project managers, and project teams. “Everyone communicates, but few connect” is a famous book and message by John C. Maxwell [...]
The most valuable resource on a project is timely information. Why? Because information changes the decisions that determine project outcomes. Learn the planning skills and techniques needed to manage information across complex programs or projects.
Great program managers understand and heal bad communication habits and conflicts that arise within project teams and stakeholders. Learn how by leveraging emotional and cultural intelligence using the Coordinated Management of Meaning (CMM). Every program and project has a social world. The program managers, project managers, project teams, and [...]