Riccardo Mangiaracina

Riccardo Mangiaracina is an Associate Professor at Politecnico di Milano, Italy, where he chairs the course on Logistics and Production Systems Management. He lectures and undertakes research on logistics, supply chain management and e-commerce. He is the Scientific Director of the B2c E-Commerce Observatory, and the Electronic invoicing and B2b E-Commerce Observatory of Politecnico di Milano School of Management. He is also the Director of the Digital Export Observatory.

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Fundamentals of Operations (POK)

This course introduces the key theories, concepts, models and approaches related to Production and Logistics Systems. Operations are those processes through which companies produce and distribute products and services to their customers. They are fundamental for two main reasons: on the one hand, they impact the costs companies have [...]