Learn how to use systems and complexity thinking to address a variety of social, managerial and policy problems. This free online course addresses the practical problems that arise in social systems in the context of management and public policy at local, regional and global levels. It is problem-oriented, providing you with both the theoretical understanding and practical tools, to find and implement solutions to organisational and social problems.
Use systems thinking to solve complex, real-world problems
The course will look at the nature of social, managerial and policy problems, considering a variety of real-world examples: community action; crime and policing; health and social welfare; transportation; smart cities; energy; Europe and Brexit; and mass education for Africa and Latin America.
You will discover how a systems thinking approach can be used to understand and help to seek solutions to these problems, and explore the nature of complexity, why systems are complex and how complexity science can help.
Apply systems thinking methods and tools to your own area
The course will provide you with systems thinking methods and tools, to apply to your own problems and share with other learners in the discussions.
By the end of the two weeks, you will be able to:
- define a system and apply the definition to a variety of social systems;
- recognise the features of particular systems that make them complex;
- analyse a system that interests you, to identify problems and formulate it in systems terms;
- and apply advanced systems thinking to seek solutions to the messy management, business and policy problems you face.
Learn with the UNESCO UNITWIN Complex Systems Digital Campus
The course has been developed by the UNESCO UNITWIN Complex Systems Digital Campus, which federates international expertise on systems thinking and complex systems science.
Throughout, you will learn with Professors Joyce Fortune and Jeffrey Johnson – internationally recognised experts in systems thinking and complex systems science, who have taught and acted as consultants addressing practical issues in this area for many decades.
What will you achieve?
- Apply systems thinking to a wide variety of social and technical systems
- Apply the method of drawing systems diagrams to represent systems and their dynamics
- Apply the Formal Systems Model to practical situations
- Apply knowledge of feedback loops and their likely impact on system behaviours
- Apply the concepts of Complex Systems System to understand why systems are unpredicatble
- Collaborate with others analysing and improving systems
Learn people management practices and human resource toolsets to build high-performing cross-cultural and global teams. In this business and management course, you will learn how to achieve organizational success through positive and growth focused employee management.
Learn how to apply project management tools, processes, and techniques for the successful execution of a project from initiation to closing. Learn about project management from a multidisciplinary perspective, as we cover fundamental tools and techniques for managing a broad range of projects.
Learn to predict financial crises, handle unfair trade practices and minimize risks when investing in emerging economies. In this business and management course you will learn management techniques to operate in an international economy presented with tremendous opportunities as well as risks.
This course introduces the types of cost estimation from the conceptual design phase through the more detailed design phase of a construction project. In addition, the course highlights the importance of controlling costs and how to monitor project cash flow. Students will work on a break-even analysis of construction tasks in a project.
Prominent business school researchers have identified a powerful model for making business decisions that is based on economics, law and ethics. The Three Pillar model in this course expands this model by adding strategy in place of economics. With this change, the model becomes a practical framework that you can use to make all types of decisions—business, leadership and personal.
This course will cover the agricultural and urban water quality issues in Florida, their bases, land and nutrient management strategies, and the science and policy behind the best management practices (BMPs). Students will learn to evaluate BMP research and analyze its role in determining practices and policies that protect water quality.
Financial Accounting is often called the language of business; it is the language that managers use to communicate the firm's financial and economic information to external parties such as shareholders and creditors. Nobody working in business can afford financial illiteracy. Whether you run your own business, work as a manager or are just starting your career, you want to understand financial information and be able to interact with accountants, controllers, and financial managers. You want to talk business!
Ce MOOC a pour vocation de vous aider à créer votre entreprise à but social ou environnemental. Que vous envisagiez de créer une entreprise sociale ou de lancer un nouveau projet à visée sociale dans votre entreprise actuelle, que vous souhaitiez entreprendre à Paris, Casablanca ou à Abidjan, ce MOOC est pour vous !
Useful quantitative models help you to make informed decisions both in situations in which the factors affecting your decision are clear, as well as in situations in which some important factors are not clear at all. In this course, you can learn how to create quantitative models to reflect complex realities, and how to include in your model elements of risk and uncertainty.
Este curso es una introducción a las metodologías fundamentales para la gestión, planificación y evaluación de sistemas de transporte de pasajeros. Se aprenderán técnicas usadas en la práctica para estimar la demanda, modelar la operación y realizar análisis económicos de proyectos de transporte.
In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
This course is a rigorous introduction to alternative methods of valuation and will enable the learner to conduct analysis of most projects and companies. This course will also serve useful to anyone interested in, or required to, critically evaluating project and company analyses conducted by experts.
MOOCs – Massive Open Online Courses – enable students around the world to take university courses online. This guide, by the instructors of edX’s most successful MOOC in 2013-2014, Principles of Written English (based on both enrollments and rate of completion), advises current and future students how to get the most out of their online study, covering areas such as what types of courses are offered and who offers them, what resources students need, how to register, how to work effectively with other students, how to interact with professors and staff, and how to handle assignments. This second edition offers a new chapter on how to stay motivated. This book is suitable for both native and non-native speakers of English, and is applicable to MOOC classes on any subject (and indeed, for just about any type of online study).