Coursera

Salesforce Reporting (Coursera)

Offered by University of California, Irvine,

Salesforce Reporting focuses on how the micro-level changes in Salesforce affect the macro level of the user experience. In this course, you will focus on creating custom objects, field dependencies, and work flows to track accounts or services. It is also important that you maintain data clean for your organization and you will work with creating reports, managing data, and creating full reports and dashboards. Lastly, you will focus on your customer base with Salesforce Service Cloud to maintain engagement through your services. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

What You Will Learn

Create an Einstein Analytics App and customize an Einstein Analytics Home Page.
Create users and manage access to enterprise data and customize the Lightning Experience user interface.
Create customer entitlements and an entitlement process with milestones.

Course 2 of 4 in the Salesforce Fundamentals Specialization

Syllabus

WEEK 1
As a business administration specialist you will be in charge of creating custom objects, field dependencies, and work flows to track accounts or services. This module you will get your hands dirty and start learning how this would be applied into an organization. As you go through the projects make sure that you are conceptually learning how this may be applied to any organization even though the example is primarily sales.

WEEK 2
In the age of mobile phones, it is important for an organization to make things simpler for the customer. In this module you will learn how you can use the Salesforce mobile app to track your leads, view reports, and keep your workforce engaged when they are not in the office. You will Salesforce Service Cloud can help you engage with your customer base and keep you at top of mind.

WEEK 3
We will continue reviewing data security through our virtual sessions - limiting fields, levels of security, and demonstrating the difference between hierarchy and roles. At home, you will focus on creating a process builder with multiset functions on custom objects, change permissions, and restrict access.

Go to Class

MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Coursera

University of Illinois at Urbana-Champaign

Infonomics II: Business Information Management and Measurement (Coursera)

Business

Even decades into the Information Age, accounting practices yet fail to recognize the financial value of information. Moreover, traditional asset management practices fail to recognize information as an asset to be managed with earnest discipline. This has led to a business culture of complacence, and the inability for most organizations to fully leverage available information assets. This second course in the two-part Infonomics series explores how and why to adapt well-honed asset management principles and practices to information, and how to apply accepted and new valuation models to gauge information’s potential and realized economic benefits.

Jun 10th 2026

4 Weeks

Business Big Data Accounting

Coursera

University of Virginia

Design Thinking for Innovation (Coursera)

Management & Leadership Business

Today innovation is everyone's business. Whether you are a manager in a global corporation, an entrepreneur starting up, in a government role, or a teacher in an elementary school, everyone is expected to get lean – to do better with less. And that is why we all need design thinking. At every level in every kind of organization, design thinking provides the tools you need to become an innovative thinker and uncover creative opportunities that are there – you're just not seeing them yet.

Jun 8th 2026

5-12 Weeks

Business Entrepreneurship Business Strategy

Coursera

University of Maryland, College Park

Programming Mobile Applications for Android Handheld Systems: Part 2 (Coursera)

CS: Software Engineering CS: Programming

This course introduces you to the design and implementation of Android applications for mobile devices. You will build upon concepts from the prior course, including handling notifications, using multimedia and graphics and incorporating touch and gestures into your apps.

Jun 8th 2026

5-12 Weeks

Programming Mobile Interface

Coursera

University of Illinois at Urbana-Champaign

Applying Data Analytics in Marketing (Coursera)

Management & Leadership Business

This course introduces students to the science of business analytics while casting a keen eye toward the artful use of numbers found in the digital space. The goal is to provide businesses and managers with the foundation needed to apply data analytics to real-world challenges they confront daily in their professional lives.

Jun 13th 2026

4 Weeks

Business Marketing Analytics

Coursera

University of London,London Business School

How to Finance and Grow Your Startup – Without VC (Coursera)

Management & Leadership Business

Who? If you’re an entrepreneur at any stage of your journey, or even an aspiring one, and you need money to start or grow your business, this course is for you. What? This course will introduce, and help you put to use in your startup, the five models through which your customers can – and will, if you ask them! – fund your business. These five time-tested models have been put to use by entrepreneurial superstars like Michael Dell, Bill Gates, Richard Branson and more. Sadly, though, the five models are rarely talked about and not widely understood. Until now! The five models will be brought to life by the real-world stories of an inspiring collection of incredibly creative entrepreneurs from around the world – including successes and failures – through a series of captivating no-holds-barred interviews with founders and others, and investors, too.

Jun 9th 2026

5-12 Weeks

Finance Business Startup

Coursera

University of Rochester

The Power of Markets II: Market Structure and Firm Behaviour (Coursera)

Business

In order to maximize profits, firms must ensure that any given output level is produced at least cost and then select the price-output combination that results in total revenue exceeding total cost by the greatest amount possible. With this in mind, this second module of the Power of Markets course addresses how firms can most effectively convert inputs into final output and then covers determining the best price-output combination for a firm and how this varies depending on whether the firm is operating in a perfectly competitive or imperfectly competitive market setting.

Jun 8th 2026

4 Weeks

Business Markets Production

Coursera

University of Virginia

Advanced Business Strategy (Coursera)

Management & Leadership

Advance your strategic analysis skills in this follow-up to Foundations of Business Strategy. In this course, developed at the Darden School of Business at the University of Virginia, you'll learn the tools to analyze strategy across time (competitive dynamics), industries (corporate strategy), geographies (international strategy), and institutions (non-market strategy). Top-ranked faculty will introduce the tools you need to complete a comprehensive evaluation and understand the strategy dynamics of an industry: Competitive Lifecycle, Internationalization and Stakeholder Analyses, and Diversification Matrices.

Jun 8th 2026

4 Weeks

Business Business Strategy Strategic Management

Coursera

University of Edinburgh,University of North Carolina

Research Data Management and Sharing (Coursera)

Statistics & Data Analysis Data Science

This course will provide learners with an introduction to research data management and sharing. After completing this course, learners will understand the diversity of data and their management needs across the research data lifecycle, be able to identify the components of good data management plans, and be familiar with best practices for working with data including the organization, documentation, and storage and security of data. Learners will also understand the impetus and importance of archiving and sharing data as well as how to assess the trustworthiness of repositories.

Jun 8th 2026

5-12 Weeks

Data Management Research Research Data

Coursera

University of Illinois at Urbana-Champaign

Cloud Networking (Coursera)

Security & Networking

In the cloud networking course, we will see what the network needs to do to enable cloud computing. We will explore current practice by talking to leading industry experts, as well as looking into interesting new research that might shape the cloud network’s future. This course will allow us to explore in-depth the challenges for cloud networking—how do we build a network infrastructure that provides the agility to deploy virtual networks on a shared infrastructure, that enables both efficient transfer of big data and low latency communication, and that enables applications to be federated across countries and continents? Examining how these objectives are met will set the stage for the rest of the course.

Jun 8th 2026

5-12 Weeks

Cloud Cloud Computing Networking

Coursera

Northwestern University

The Business of Social (Coursera)

Management & Leadership Marketing & Communication

In a 2014 study of CEOs and CMOs, IBM found 63% wanted social strategies which generate business metrics while only 20% of businesses worldwide actually have them. This means strategies which not only grow your company’s social footprint but link to your sales and marketing systems. With this critical linkage, your social and mobile strategies will provide you with the ability to engage consumers at a 1-to-1 level and measure your social investments in terms of costs, revenues, profits and ROI. In this fifth MOOC of the Social Marketing Specialization - "The Business of Social" - you will learn how to transform your organization's social marketing from an untracked investment to an integral part of your company’s marketing strategy.

Jun 8th 2026

4 Weeks

Business Management Strategy

Coursera

University of California, Irvine

The Art of Negotiation (Coursera)

Business

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.

Jun 8th 2026

4 Weeks

Business Implementation Business Planning

Coursera

University System of Georgia

Writing Professional Email and Memos (Project-Centered Course) (Coursera)

Business

Want your workplace writing to make a positive impression? At the end of this course, you will be a more confident writer, able to create higher quality professional documents more quickly. This course is at the introductory or beginner level and focuses on mastering the basics of email etiquette and communication. While this course will help learners become faster and more efficient writers by virtue of practice with common writing purposes, it does not cover marketing emails or job application materials.

Jun 8th 2026

4 Weeks

Business Writing Grammar