Interviewing Best Practices (Coursera)

This course focuses on arguably the most subjective of these steps —conducting the screening of candidates—and the most important assessment technique: the interview. It is difficult to make judgments about people in years, let alone days; and yet this is what the hiring process requires.

To be successful in this course, you should have a background in talent acquisition.

By the end of this course, you will be able to compare the strengths and weaknesses of the traditional, situational, case, behavioral-based, and performance-based interview formats. You will have a keen understanding of the recruitment process including the players involved, and tips on developing interview questions and leveraging resources. You’ll also learn how to prepare an interview team and develop an outline of interview questions to evaluate specific candidate competencies, and much more!

Course 1 of 5 in the A Manager's Guide to Modern Hiring by AIRS® Specialization.

What You Will Learn

- How to create a clear profile with skills and performance expectations required to fill their opening with the best possible.

- Learn how to be an effective and consistent partner with your recruitment team.

- How to build an interview team by selecting and preparing the right individuals; then, determine which competencies should be assessed by who.

Syllabus

WEEK 1

Understanding the Recruitment Process

Today’s hiring teams must implement well thought out strategies to find and attract the talent needed to make the organization successful. This course focuses on arguably the most subjective of these steps - conducting the screening of candidates - and the most important assessment technique: the interview.

WEEK 2

Preparing for a Successful Interviewing Process

In order to be an effective partner with your recruitment team, consistency is key. This section will look at best practices and tools to add to your checklist of things to do when working with your recruiter or human resources business partner.

WEEK 3

Conducting Successful Interviews

In order to successfully conduct interviews, it's imperative to prepare. In this module, you'll find tips for reviewing resumes, critical interviewing skills, and a list of questions to ask and avoid.

WEEK 4

Finalizing the Outcome and Preparing for Next Steps

When the interviews are finished, the power will shift to the candidate who receives the offer. In order to avoid a declined offer, it is imperative to maintain a positive experience for every candidate. Let's look at the post interview phase and its many opportunities to impress the candidate.