EdX

Cómo implantar grupos de mejora de procesos (edX)

Offered by Universitat Politècnica de València, UPValenciaX,
Cómo implantar grupos de mejora de procesos (edX)

Aprende las fases de la mejora de procesos, las características del equipo de trabajo ideal y técnicas para implementar grupos de resolución de problemas. Cuando hacer las cosas bien no es suficiente, necesitamos convertir la mejora continua en un lema diario para todos los trabajadores de la empresa.

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Para ello necesitamos conocer técnicas que nos ayuden a realizar esta tarea de manera más sistemática y eficiente para que, por un lado, tengamos mejores resultados y, por otro, no nos dispersemos con las urgencias de un día a día caótico. En este curso de habilidades blandas enfocado en la mejora de procesos, aprenderás a definir problemas/oportunidades, y a convertirlas en un proyecto de mejora continua.
Descubrirás cómo construir un equipo de trabajo que se haga cargo de estos proyectos y conocerás y practicaras diferentes técnicas para la resolución de problemas en grupo. Al finalizar el curso en línea serás capaz de participar en grupos de resolución de problemas que sean capaces de mejorar la eficiencia de las organizaciones. Este MOOC te dará herramientas de mejora continua que podrás implementar dentro de tu organización por medio del trabajo en grupo.

This course is part of the following programs:

What you'll learn
• A definir problemas/oportunidades, y a convertirlas en un proyecto de mejora
• A descubrir cómo construir un equipo que se haga cargo de la gestión de los procesos de estos proyectos
• A conocer y practicar diferentes técnicas para la resolución de problemas en grupo
• Al finalizar el curso serás capaz de participar en grupos de resolución de problemas que sean capaces de mejorar la eficiencia de las organizaciones

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