Enhance customer experience and innovation within your company in this 100% online course by Charlene Li, expert on digital transformation and disruptive growth strategies. Charlene Li, a leading expert in digital transformation and disruptive growth strategies, details in this 4-hour course all the keys your organization needs to be disruptive and see each new wave of change as an opportunity for exponential growth.
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Don't get stuck in what is currently working and go towards future customers. Learn how to do it in these three modules packed with how-to examples from the most successful companies in the world.
What you'll learn
- To transform change and disruption into opportunities
- How to meet the needs of your future customers
- How to build a powerful strategy in times of disruption
- The role of leaders in guiding organizational transformation
Syllabus
Module 1. The disruption mindset, transforming and reinventing your business
Module 2. The future customer experience
Module 3. Leading the transformation of your organization