Get Started with Messaging & Collaboration Apps: Teams/Zoom (Coursera)

Offered by SkillUp EdTech,
Get Started with Messaging & Collaboration Apps: Teams/Zoom (Coursera)

Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging, collaboration, and web conferencing apps can make you a more efficient and valuable worker. In this mini-course, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for video conferencing and meetings. This course will also teach you how to work with teams, channels, and meetings.

Class Deals by MOOC List - Click here and see Coursera's Active Discounts, Deals, and Promo Codes.

Throughout this short course, you will complete numerous hands-on labs to gain practical experience. Once complete, you will take a graded assessment to demonstrate your knowledge.
Demonstrations in this course use Microsoft Teams. The skills learned from Microsoft Teams can be applied to other messaging and collaboration applications, such as Google Workspace, Slack, Zoom, Webex, and others.
This course is designed for beginners who want to get started with the basics of messaging and collaboration applications such as Microsoft Teams. It is appropriate for those looking to improve their skills to work more productively. Completion of this course will prepare you to work with messaging and collaboration applications in an office setting.
This mini-course is one of a series of courses aimed at helping learners become more proficient in using office productivity applications.
This course is part of the SkillUp EdTech Office Productivity Software Specialization.

What you'll learn

  • Use the fundamental features of messaging and collaboration apps, such as Microsoft Teams and Zoom
  • Understand the best practice etiquette for calls and meetings and prepare your meetings environment
  • Work collaboratively with others using teams and channels and create Teams meetings
  • Schedule and join a Teams meeting, and share your screen in Teams meetings

Syllabus

Messaging and Collaboration Application Fundamentals
Module 1
Messaging and collaboration applications are an essential part of productivity at work and school. Understanding how to use messaging and collaboration apps can make you more a more efficient and valuable worker. In this module, you will learn the essentials of working with messaging and collaboration apps. You will learn how to send chat messages, attach files, and make video calls, as well as how to prepare your environment for videos and meetings. You will also learn about best practice etiquette to use for messaging and meetings.

Working with Messaging and Collaboration Applications
Module 2
In this module, you will learn the essentials of working with channels and Teams in Microsoft Teams. You will also learn how to use chat, make and answer calls, and create and attend meetings in Microsoft Teams.

Course Summary & Assessment
Module 3
In this module, you will get a summary of the course and information on the next steps to take, and you will be tested on your knowledge of the topics covered in this course through a graded multiple-choice quiz.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Office Productivity Software and Windows Fundamentals (Coursera) Coursera
SkillUp EdTech

Office Productivity Software and Windows Fundamentals (Coursera)

As the most used operating system in the world, Windows skills are crucial in today’s workplace. Knowledge of Windows and office productivity software is highly valued and makes you a desirable job candidate. In this mini-course, you will learn about fundamental Windows functions as well as the basics of office productivity software. You will go over file and folder management, app installation, the Control Panel, useful Windows apps, screenshots, and Windows tips and shortcuts.

Nov 2nd 2026
3 Weeks
Leadership in 21st Century Organizations (Coursera) Coursera
Copenhagen Business School

Leadership in 21st Century Organizations (Coursera)

Meet Jim Barton, the new CEO of Santa Monica Aerospace. Jim's job won't be easy: the company's hemorrhaging cash, struggling to regain investors' trust after an accounting scandal, and striving to transform its culture to become a more global competitor. In this course, you’ll travel with Jim as he takes on leadership challenges ranging from strategy execution, to inspiring people, to maintaining an ethical approach. Experts agree that twentieth-century leadership practices are inadequate for the stormy twenty-first-century present.

Nov 16th 2026
5-12 Weeks
Remote Work Revolution for Everyone (edX) EdX
HarvardX,Harvard University

Remote Work Revolution for Everyone (edX)

In Remote Work Revolution for Everyone, you will learn to excel in the virtual-work landscape. You will learn how to build trust, increase productivity, use digital tools intelligently, and remain fully aligned with your remote team. How are you thriving or surviving in your remote work environment? Remote working has long been an option for many organizations and employees. However, with the COVID-19 pandemic, many more organizations were forced to rapidly shift to remote work.

Self Paced
Self-Paced
Storytelling in the Workplace (edX) EdX
Rochester Institute of Technology,RITx

Storytelling in the Workplace (edX)

Learn how to craft messages and narratives that will resonate with your target audience to create your desired outcome. When you think about the most influential figures in your organization, in your country, and in the world, one of the qualities they all likely have in common is that they are exceptional storytellers. Everyone tells stories—that’s how we build community and share ideas. However, we don’t always tell our story as effectively as we intend to.

Self Paced
Self-Paced
Open Design (Coursera) Coursera
Duke University

Open Design (Coursera)

What is design? How is it a deeply human endeavor? How can we design better products, services, and experiences in our communities? If you’re interested in helping create a more equitable and accessible world, this Center for Computational Thinking module on Open Design is for you.

Nov 9th 2026
1 Week
Product Management: Foundations & Stakeholder Collaboration (Coursera) Coursera
SkillUp EdTech

Product Management: Foundations & Stakeholder Collaboration (Coursera)

Product managers play a crucial role in driving the development and success of a product, serving as a critical link between customers, stakeholders, and the development team. They are responsible for understanding market requirements, defining product objectives and features, and overseeing the entire product lifecycle from conception to its release. This course will provide you with valuable skills in fostering productive collaborations, engaging stakeholders effectively, and enhancing communication abilities.

Nov 9th 2026
5-12 Weeks
Collaborate Effectively for Professional Success (Coursera) Coursera
IBM

Collaborate Effectively for Professional Success (Coursera)

Collaboration is not just the act of working together. It goes beyond that. Through collaboration, you can accomplish much more than what you would if you worked alone. Having the skills to communicate with the people you are working with and being able to work as a team towards your goal are just some of the skills you will learn in this course to help you collaborate effectively in the workplace.

Nov 2nd 2026
1 Week
Colaboración dinámica (Coursera) Coursera
Universidad Nacional Autónoma de México

Colaboración dinámica (Coursera)

¿Quieres desarrollar habilidades para el trabajo colaborativo? ¿Tienes un proyecto o emprendimiento y deseas gestionar un equipo? ¿Deseas organizar las labores de tu grupo de trabajo? Este curso te permitirá desarrollar habilidades para la planeación del trabajo colaborativo, el desarrollo de planes de comunicación en tu organización o proyecto, asumir un enfoque de liderazgo para la colaboración y la adaptación al cambio, y establecer una estrategia de trabajo basada en soluciones.

Nov 2nd 2026
4 Weeks
Managing Employee Performance (Coursera) Coursera
Starweaver

Managing Employee Performance (Coursera)

In today's dynamic business environment, effective performance management is a crucial skill that sets exceptional leaders apart. This course is designed to equip managers with the principles and techniques required to manage employee performance successfully. Learners will gain a comprehensive understanding of performance management, including setting clear expectations, providing regular feedback, and conducting performance evaluations.

Nov 23rd 2026
1 Week
Get Started with Word Processing Applications: Word (Coursera) Coursera
SkillUp EdTech

Get Started with Word Processing Applications: Word (Coursera)

Word processing applications are an essential productivity tool for business and education. Understanding how to use word-processing apps can make you a more efficient and valuable worker. In this mini-course, you will learn the essentials of effectively using word processing apps to work with document files. You will learn how to create, save, and edit documents and how to format text to communicate your ideas better.

Nov 2nd 2026
3 Weeks
Foundational Skills for Communicating About Health (Coursera) Coursera
University of Michigan

Foundational Skills for Communicating About Health (Coursera)

Effective communication is a core skill that nearly every health professional will need and use during their careers. Yet, few health professionals receive even basic training in how to design communications to be clear and successful. As “foundational skills,” the content in this course can be applied to both oral and written communication, within and beyond health.

Nov 2nd 2026
5-12 Weeks
Practicing Collaborative, Continuous Improvement (Coursera) Coursera
University of Michigan

Practicing Collaborative, Continuous Improvement (Coursera)

Practicing Collaborative, Continuous Improvement supports local change agents in developing foundational capabilities for iterative analysis, design, implementation, and evaluation. Learn to address local needs, opportunities, and problems, with a focus on improvement science as a specific approach to collaborative, continuous improvement that is useful in classrooms, communities, schools, and systems.

Nov 9th 2026
5-12 Weeks