EdX

Customer-Centric Innovation (edX)

Offered by RWTH Aachen, RWTHx,
Customer-Centric Innovation (edX)

Learn to take on competition by creating successful and innovative ideas for your business through a thorough understanding of your customers’ needs. Addressing the needs of your customers is the core factor of managing innovation successfully. Exactly this is the task of the first stages of an innovation project. In this course, you will learn about key concepts and methods of generating customer-centric business ideas and innovative concepts.

Class Deals by MOOC List - Click here and see EdX's Active Discounts, Deals, and Promo Codes.

Often, the first stages of an innovation project are called "fuzzy", as they are considered to be less structured and less predictable. After this course, you will get a different perspective: You don’t need to rely on luck.

Instead you’ll be able to manage the different stages of an innovation project:

Structuring the Innovation Process & The Frontend of Innovation

  • What are different perspectives of structuring the innovation process?
  • How to manage the “fuzzy” Frontend of Innovation?
  • What are the most important methods of Trend Analysis and Opportunity Recognition?

Starting an Innovation Project

  • What is most important in the Strategy Phase?
  • How to start an innovation project successfully?

Market Insights, Co-Creation & Evaluation methods:

  • What are the key methods to gain important Market Insights?
  • How to gather ideas by engaging in Co-Creation activities?
  • How to evaluate concepts based on concept testing with customers or rapid experimentation?

Besides the online lectures you will engage in a series of individual and group exercises to deepen your understanding of the topic at hand. Real-life case studies and examples from companies will be used to help you better prepare for real-life situations in your company.
After completing this course you will improve your career qualifications as Product Manager, Engineer, Process Manager and Marketing Manager. Learners from the industries of Product Management, Engineering, Innovation Management and Customer Relationship Management already completed the course as well as Consultants and Entrepreneurs.
This course is part of the "Managing Technology & Innovation: How to deal with disruptive change" MicroMasters program designed to teach the critical skills needed to be successful in this exciting field.

What you'll learn

  • The nature of successful innovation processes
  • How to manage the “fuzzy” Frontend of Innovation from opportunity recognition to concept validation
  • How to transfer trends and insights from the external environment into your business
  • How to understand what customers really want by identifying latent needs
Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Financial Accounting Made Fun: Eliminating Your Fears (edX) EdX
Babson College

Financial Accounting Made Fun: Eliminating Your Fears (edX)

Learn the language of financial accounting and how to use financial statement information to better manage and grow your business. Are financial statements a mystery to you? Do all those terms and metrics make your head spin? Do you avoid conversations with your finance leaders because you are not confident of your finance ability?

Self Paced
Self-Paced
Mandarin Chinese for Business (edX) EdX
MandarinX

Mandarin Chinese for Business (edX)

Learn common Mandarin Chinese business phrases and understand Chinese culture so you can communicate professionally in the largest market in the world. Take the next step in learning Mandarin Chinese and expand your language skills so you can effectively communicate in Chinese business. In this language training course, you will learn common phrases and scenarios of business and negotiation in Chinese speaking countries. You will also learn about Chinese business culture and etiquette and the needs of businessmen and women.

Self Paced
Self-Paced
Design Thinking Fundamentals (edX) EdX
Rochester Institute of Technology,RITx

Design Thinking Fundamentals (edX)

Learn how a user-centered approach and design thinking principles inspire innovative ideas to create desirable solutions. This course provides an introduction to the foundational activities related to design thinking: a flexible, yet systematic process to define and solve problems. A common misconception is that design thinking requires artistry, but it is not centered on artistic principles. Design thinking is a strategy and mindset that can be applied to any industry to solve problems.

Self Paced
Self-Paced
Circular Economy: An Introduction (edX) EdX
Delft University of Technology,DelftX

Circular Economy: An Introduction (edX)

Ready to make a difference? Learn how to contribute to a sustainable economic system by implementing novel business and design approaches! Our global society is not sustainable. We all know about the challenges we’re facing: waste, climate change, resource scarcity, loss of biodiversity. At the same time, we want to sustain our economies and offer opportunities for a growing world population. This course is about providing solutions we really believe in: a Circular Economy.

Self Paced
Self-Paced
The Engineering of Structures Around Us (edX) EdX
DartmouthX,Dartmouth College

The Engineering of Structures Around Us (edX)

Explore how engineers design bridges and buildings in our communities and iconic structures around the world. In this introductory course, you’ll learn some engineering principles that can be applied to structural systems everywhere: in nature, in furniture, in mechanical and aerospace systems, and in any solid object that resists a load. Together we’ll explore how structures work, why they were designed the way they were designed, how they support loads, and where forces flow through them.

Self Paced
Self-Paced
Accounting and Finance (edX) EdX
Indian Institute of Management, Bangalore,IIMBx

Accounting and Finance (edX)

Develop financial acumen to manage your business successfully. This business course helps you to read and understand financial statements to evaluate how business performance is affected by four fundamental drivers of profitability viz., asset management, cost management, leverage management and tax management. It will also help you to identify areas for improvement.

Self Paced
Self-Paced
An Introduction to Credit Risk Management (edX) EdX
Delft University of Technology,DelftX

An Introduction to Credit Risk Management (edX)

What is credit risk? Why is it so important, in modern economies, to correctly deal with it? This course combines theory with practice to answer these questions. Imagine that you are a bank and a main part of your daily business is to lend money. Unfortunately, lending money is a risky business - there is no 100% guarantee that you will get all your money back. If the borrower defaults, you will face losses in your portfolio.

Self Paced
Self-Paced
Introduction to Bookkeeping (edX) EdX
ACCA

Introduction to Bookkeeping (edX)

Start learning at your own pace to get a qualification and a career in business and finance, with this introduction level course from ACCA-X. Interested in a career in accounting? Want to stand out from the crowd? Look no further, this is the place to start. As accounting is so integral to the successful running of a business, the Introduction to Bookkeeping course is designed to arm you with the fundamentals you need to grasp the basic concepts underpinning accounting.

Self Paced
Self-Paced
Supply Chain Design (edX) EdX
MIT,MITx

Supply Chain Design (edX)

Learn how to design and optimize the physical, financial, and information flows of a supply chain to enhance business performance – part of the MITx MicroMasters Credential in Supply Chain Management. CTL.SC2x Supply Chain Design covers all aspects involved in the design of supply chains for companies and organizations anywhere in the world. The course is divided into four main topic areas: Physical flow design, Supply chain finance, Information flow design, and Organization/Process design.

Self Paced
13-24 Weeks
Find the right markets for your innovation - A tool for entrepreneurs and innovators for choosing which markets to play in. (edX) EdX
École Polytechnique Fédérale de Lausanne,EPFLx

Find the right markets for your innovation - A tool for entrepreneurs and innovators for choosing which markets to play in. (edX)

Learn how to apply the Market Opportunity Navigator - a three-step tool for identifying, evaluating and strategizing market opportunities - to get the most value for your innovation. As entrepreneur or innovator you are trained to run fast, but… are you running in the right direction?

Self Paced
Self-Paced