In this course, you’ll get an overview from SAP’s design research experts that will help you get the most out of your field research experience. From identifying users through conducting a field visit to developing points of view, this course will provide you with a foundation for conducting design research in a people-centric way.
In This Course You Will:
- Understand the relevance of design research in the development of quality software products
- Understand the roles of design researchers, moderators, and note-takers
- Become familiar with how to gain empathy, which is key to understanding user needs
- Learn the basics of design research: How to get ready for a field visit, how to run an interview, and how to capture and analyze your findings