Lukas Schubsda is the user research lead at Wrap Media, a mobile technology startup based in San Francisco. Previously he conducted user research at SAP, Google, and Intuit - Demandforce. He defines user research as the art and science of discovering and communicating valuable insights that emerge from studying, and empathizing with users of products, minimizing risk by validating or invalidating assumptions, and ultimately answering important questions that helps products and businesses succeed.
OpenSAP
Before diving into the world of design, it's crucial to understand your users' needs and behaviors. This free Basics of Design Research course by openSAP offers a comprehensive introduction to conducting people-centric design research. Gain insights on how to build interfaces that are truly user-friendly through practical field research techniques.