Karlstad Business School

A hybrid mooc on making the network data plane more flexible and programmable. Programmable Networks are of great importance. It is the starting point for making computer networks open for innovation, and enables the rapid introduction of new functionalities that make our networks more scalable, reliable and effective. Especially [...]

Innovations start with ideas. Knowledge of how to create, develop, and select ideas that lead to successful innovations are therefore essential. This course will give you a review of idea management practices, and teaches you how to manage the generation, refinement, and assessment of ideas for both product and [...]

Ultimately, the customer is the sole judge of the quality of an organizations’ offer and is the actor that, in one way or another, pays for it. Due to this, the customer experience is important and a point of departure for marketing and organizational development. Understanding Customer Experience is [...]

When competition from low-cost countries is increasing, many companies choose to invest in services. For companies that are used to only selling physical products this service effort has resulted in a series of challenges. To offer advanced services, a completely different mindset is required than what many companies are [...]