Free Online Customer Engagement Courses & MOOCs

FutureLearn

The Open University,The Open University Business School

Business Fundamentals: Customer Engagement (FutureLearn)

Management & Leadership

Discover how to transform one-time customers into lifelong advocates through effective relationship marketing. This free online course from FutureLearn introduces essential business fundamentals, focusing on engaging customers beyond the initial sale. Learn principles of customer engagement, communication, and commitment to foster trust and loyalty, paving the way for sustainable growth and success.

No sessions available

4 Weeks

Business Business Relationships Customer Engagement

EdX

State Bank of India - SBI

Engagement Banking (edX)

Business

Dive into the transformative world of Engagement Banking with this edX course. Designed for professionals in banking and finance, this program explores the impact of digitalization on traditional banking processes and services. Learn how to effectively engage with previously underserved population segments through innovative strategies and technology integration. This course is your gateway to understanding and mastering modern banking practices.

Self Paced

Self-Paced

Finance Banking Customer Centricity

Udacity

App Marketing (Udacity)

Marketing & Communication

Discover how to effectively market your mobile application with Udacity's comprehensive App Marketing course. From understanding your target audience to executing a growth strategy that takes your app from zero to 1,000 users and beyond, this course covers research, planning, execution, and user engagement tactics.

Self Paced

Self-Paced

Marketing SEO Marketing Research