Digital Skills: User Experience (FutureLearn)

Offered by Accenture,
Digital Skills: User Experience (FutureLearn)

Learn about why user experience (UX) is important, the research and design basics, and the tools and testing techniques used in UX. User experience, known as UX, makes a huge difference to whether a digital product, or project, succeeds. On this course, you will learn what UX is and why it’s so important.

Class Deals by MOOC List - Click here and see FutureLearn's Active Discounts, Deals, and Promo Codes.

You’ll learn the foundations of UX design and what distinguishes good from bad UX. You will also explore the UX design process; user research, designing your experience, using your goals and ideas to draw wireframes and then building usable prototypes.
Finally, we will look at the different techniques you can use to test and develop your designs, so that they’re ready to release to the market.

What topics will you cover?

Week 1: Why is user experience important?

  • The foundations of UX design
  • What is ‘good usability’?

Week 2: User experience basics

  • The importance of user research
  • User journeys
  • Visual design
  • Structuring your site
  • Wireframes and interactive prototypes

Week 3: Tools and testing

  • Types of user testing
  • Interaction design
  • The importance of analysing data

What will you achieve?
By the end of the course, you'll be able to...

  • Describe what user experience (UX) is and why it is important
  • Explain the foundations of UX design and the impact it can have on your business
  • Identify the key approach, attitude and process elements which are necessary for UX design
  • Describe the ‘design’, ‘develop’ and ‘release’ stage of the UX process and what ‘user journeys’ are
  • Identify the concepts of information architecture and the importance of good structure for usability
  • Identify the concepts and explain reasons for creating prototypes
  • Explain the how and why of drawing wireframes, the importance of low-to-high detail and the benefits of interactive prototypes

Who is the course for?
This course is for those seeking to develop their entrepreneurial skills, preparing to enter the workplace or looking to change careers. No previous experience or qualifications required.

Go to Class
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Related Courses

Digital Skills: Web Analytics (FutureLearn) FutureLearn
Accenture

Digital Skills: Web Analytics (FutureLearn)

Learn about the role of web analytics in business, the types of analytics and how to use different techniques. Explore the world of web analytics and develop skills to grow your career. What is web analytics? And why are web analytics important? With this course, you’ll explore some of the fundamentals of this increasingly popular skill and learn how to apply it to your own online business. You’ll begin by looking at the basics of web analysis, including the different types of analytics and what they’re used for, before exploring some key areas in more detail.

Self Paced
2 Weeks
Gestão de produtos digitais: Princípios básicos modernos (Coursera) Coursera
University of Virginia

Gestão de produtos digitais: Princípios básicos modernos (Coursera)

Há pouco tempo, o trabalho do gerente de produto era avaliar dados de mercado, criar requisitos e gerenciar a transferência para vendas/marketing. Talvez você conversaria com um cliente em algum lugar e ele diria quais recursos ele quer. Mas as empresas que gerenciam produtos dessa maneira estão morrendo.

Nov 23rd 2026
4 Weeks
UX Design Strategy and Application: Strategy, Innovation and the Future of Work (FutureLearn) FutureLearn
FutureLearn

UX Design Strategy and Application: Strategy, Innovation and the Future of Work (FutureLearn)

Discover the role of creativity, innovation and strategy in UX design and consider the benefits and challenges of remote working. Understand creativity and innovation. UX designers need to use creativity and innovation to understand user needs, visualise ways to improve the customer journey and solve problems. In this course you will explore the relationship between innovation, creativity and strategy. You will learn how to facilitate these concepts in every stage of the UX Design process.

May 23rd 2022
4 Weeks
Build Wireframes and Low-Fidelity Prototypes (Coursera) Coursera
Google

Build Wireframes and Low-Fidelity Prototypes (Coursera)

Build Wireframes and Low-Fidelity Prototypes is the third course in a certificate program that will equip you with the skills you need to apply to entry-level jobs in user experience (UX) design. In this course, you’ll continue to design a mobile app for your professional UX portfolio. You’ll start by creating storyboards and getting familiar with the basics of drawing.

Nov 3rd 2026
3 Weeks
Game Design and Development 2: 2D Platformer (Coursera) Coursera
Michigan State University

Game Design and Development 2: 2D Platformer (Coursera)

If you love games and want to learn how to make them, then this course is your second step down that path. In this course you will learn the fundamentals of game design, including an understanding of the game world, storytelling, gameplay, user experience, and game technology. You will continue developing videogames using industry standard game development tools, including the Unity game engine. At the end of the course you will have completed a 2D Platformer game, and will be able to leverage an array of game development techniques to create your own basic games.

Nov 9th 2026
4 Weeks
Start the UX Design Process: Empathize, Define, and Ideate (Coursera) Coursera
Google

Start the UX Design Process: Empathize, Define, and Ideate (Coursera)

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.

Nov 3rd 2026
5-12 Weeks
UX Design Fundamentals: Business Value Through User Experience (UX) Design (FutureLearn) FutureLearn
FutureLearn

UX Design Fundamentals: Business Value Through User Experience (UX) Design (FutureLearn)

Learn the fundamental UX skills, principles and other essentials required to kickstart your career as a digital UX designer. Explore the fundamentals of the UX design process. The world is moving online faster than ever, and a range of socio-technical and global factors have accelerated the shift to digital first for a range of economic, social and even political functions. User experience (UX) designers have never been so in demand – yet there remains a significant shortage of qualified UX designers in countries including the UK, US and Australia.

May 23rd 2022
4 Weeks
UX (User Experience) Capstone (Coursera) Coursera
University of Michigan

UX (User Experience) Capstone (Coursera)

In this UX capstone course, you’ll conduct a multi-stage user experience project to design a product from scratch. You will employ interviews, inspection methods, and user testing, along with ideation, design, and prototyping methods to gain and communicate valuable insight that can be used to deliver a compelling product.

Nov 9th 2026
5-12 Weeks
Digital Discovery 1: Build Your Confidence Online (FutureLearn) FutureLearn
Deakin University

Digital Discovery 1: Build Your Confidence Online (FutureLearn)

Build your online confidence by developing a growth mindset, overcoming barriers and learning techniques for staying safe online. Improve your confidence and make the most of the internet. In Week 1 we explore your mindset towards learning new digital skills and discover strategies for overcoming fears and barriers. In Week 2 we explore techniques for protecting yourself and staying safe online.

No sessions available
2 Weeks
Introduction to UX Design MasterTrack Certificate Program (Coursera) Coursera
University of Minnesota

Introduction to UX Design MasterTrack Certificate Program (Coursera)

User experience is a highly in-demand field which requires a holistic understanding of the design process. This course is a "sample" of the UX Design MasterTrack certificate program. You will have the opportunities to explore core topics in UX including Ethics and Research, User Research, User Testing, and Visual Literacy as four modules.

Nov 23rd 2026
5-12 Weeks
UX Web Design: Build User-Centric Websites (Coursera) Coursera
Northeastern University

UX Web Design: Build User-Centric Websites (Coursera)

Welcome to UX Web Design: Build User-Centric Websites. Jumpstart your journey in UX design with this course, blending theory and practice to teach you the essentials. Learn key UX principles, align products with user needs, and dive into user research to craft intuitive and engaging digital experiences. Gain hands-on experience in creating wireframes and prototypes, using tools like Balsamiq to bring your designs to life. This course sets the foundation for anyone looking to create user-centered websites and apps, providing the skills needed to innovate and meet user expectations effectively.

Nov 23rd 2026
5-12 Weeks