Digital Teamwork and Business Skills Professional Certificate

What you will learn:
- Analyze components of psychological safety in a virtual team context.
- Develop a social media plan to advance your career.
- Engage strategies for effective communication in a virtual modality.
- Identify the different methods of virtual communication and when they should be used.
- Recognize common pitfalls that spark miscommunication and conflict in virtual settings.

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Having Difficult Conversations in the Virtual World (edX)

Having the skills to engage in difficult conversations in the virtual world can support you in both work and personal situations. Having a difficult conversation can be difficult, but it's an essential leadership skill for good relationships and the growth and development of good teams--whether at work, in volunteer [...]

Preventing Miscommunication in Virtual Work (edX)

Communicating in a virtual environment, whether through email, video, or chat-based platforms, requires a unique set of skills. This course introduces concepts and strategies to develop skills and professionally manage your virtual presence.

Career Networking: Build a Social Media Presence (edX)

Learn to use social media platforms and social networks to build and advance your professional online presence and career goals. Develop strategies to connect with your target audience while posting content that increases your industry knowledge and network.

Psychological Safety: Keys to Effective Virtual Teamwork (edX)

This course will unlock the key metrics, strategies and techniques to create psychological safety in order to build effective remote teams. Psychological safety is the determining factor in effective, high-performing teams. Upwork estimates 22% of the workforce (36.2 million Americans) will work remotely by [...]