Get off to a great start in your new job by learning the essential skills to succeed in a global workplace. The British Council and The University of Sheffield have teamed up to help you succeed when you enter the workplace for the first time. Beginning your career or starting a new job brings to mind lots of questions, so we’ve designed a course to guide you through those initial weeks and months so you can make a really positive start to your career.
You’ll see videos from employers from small, medium and global organisations, giving you insights from around the world into what they look for from their new employees. You’ll learn how to communicate effectively across cultures in a professional way and discover the skills to build and maintain relationships with colleagues, managers and clients.
The course includes articles, discussions and quizzes with tips to help you feel confident.
What will you achieve?
- Develop an understanding of the communication skills need to effectively present yourself in a professional context
- Develop an awareness of the underlying principles behind communicating effectively across different cultural environments
- Explore the skills needed to build and maintain relationships in a professional context
- Develop the ability to manage yourself in the modern workplace
Understand the theory and practice of negotiation and conflict resolution to build a practical framework. Whether you realise it or not, you negotiate and resolve conflict every day. This course introduces you to a way of thinking about Negotiation and Conflict Resolution that will give you renewed confidence. This course provides you with an introduction to negotiation and conflict resolution from both an academic perspective and also from a practical or ‘skills’ based perspective.
Este es un curso práctico, enfocado en planear experimentos, ensayos y errores para intervenir en sistemas humanos y movilizarlos a trabajar en desafíos complejos. El Liderazgo para problemas complejos es un deporte de contacto, es muy útil entrenar, tener planes y luego ser capaz de improvisar efectivamente durante la acción.
In today's fast-paced business environment, employees at all levels find themselves being asked to handle more tasks, meet more deadlines, take on more responsibilities, and adapt to more change. Added to these challenges is the constantly shifting diversity of the workplace, where coworkers cope with generational, gender, age and cultural differences. Communication, both verbal and nonverbal, is at the foundation of everything we do and say, and is especially important in the 21st century workplace.
In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event.
This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.
Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution.
This Specialization is aimed at preparing students for undergraduate study in an English-speaking university. The course equips you for full participation and engagement with your studies by building awareness and understanding of the core values and expectations of academic culture, and providing you with practical strategies to apply to your studies.
Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage.
Diversity is a fact. It is also paradoxical. We need to be capable of seeing and hearing differences in order to reap the benefits of diversity. But seeing and hearing differences hone our discriminating reflexes and can also lead to discrimination. If you take this MOOC, you will: 1. understand this paradox, 2. understand its dynamics, and 3. identify ways to manage it, so that you can better channel the diversity potential in the workplace for greater performance and innovation.
This course covers communication skills that engineering leaders use every day to motivate, inspire, and support the people in their organizations. Speaking and writing are basic leadership communication skills. (We covered these topics in the Specialization course 1 and 3.) However, leaders also need to be skillful interpersonal communicators.
MOOCs – Massive Open Online Courses – enable students around the world to take university courses online. This guide, by the instructors of edX’s most successful MOOC in 2013-2014, Principles of Written English (based on both enrollments and rate of completion), advises current and future students how to get the most out of their online study, covering areas such as what types of courses are offered and who offers them, what resources students need, how to register, how to work effectively with other students, how to interact with professors and staff, and how to handle assignments. This second edition offers a new chapter on how to stay motivated. This book is suitable for both native and non-native speakers of English, and is applicable to MOOC classes on any subject (and indeed, for just about any type of online study).