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Principles of Service Management (FutureLearn)

Oct 18th 2021
Principles of Service Management (FutureLearn)
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Your customers are your key resource. Explore a service-based approach to marketing and management that can better serve them. Find out what the discipline of Service Management can do for your business. Today an increasing number of companies compete on service, not product. As a result, understanding a service-based [...]
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