Service Management

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Engaging in Service Innovation and Management (Coursera)

Jan 14th 2025
Engaging in Service Innovation and Management (Coursera)
Course Auditing
Coursera
Northeastern University
Categories
Management & Leadership
Business
Effort
Beginner
4 Weeks
5-10 Hours/Week
Languages
English
English
Engaging in Service Innovation and Management (Coursera)
This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in [...]
Service Innovation
Management
Service Management
Strategy Development
Process Management
Decision Making
Leadership
Healthcare Organizations
Coursera Plus
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Jan 14th 2025
Course Auditing
Coursera
Northeastern University
Management & Leadership
Business
Beginner
4 Weeks
5-10 Hours/Week
46.00 EUR
English
English

Gerenciamento de Serviços de TI (Coursera)

Jan 13th 2025
Gerenciamento de Serviços de TI (Coursera)
Course Auditing
Coursera
FIA Business School
Categories
CS: Information & Technology
Effort
Beginner
4 Weeks
5-10 Hours/Week
Languages
Portuguese
Portuguese
Gerenciamento de Serviços de TI (Coursera)
Nossas boas-vindas ao Curso Gerenciamento de Serviços de TI. Neste curso, você aprenderá sobre o gerenciamento de serviços de TI, com base na biblioteca ITIL4, considerando uma nova perspectiva de criação de um sistema de valor de serviços. Além disso, discutiremos a construção da cadeia de valor do serviço, [...]
Introdução aos Sistemas de Informação para Negócios Specialization
Information Technology
Service Management
Agile
Value Creation
Coursera Plus
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Jan 13th 2025
Course Auditing
Coursera
FIA Business School
CS: Information & Technology
Beginner
4 Weeks
5-10 Hours/Week
42.00 EUR/month
Portuguese
Portuguese

Getting Started with Cloud Foundry (Coursera)

Jan 6th 2025
Getting Started with Cloud Foundry (Coursera)
Course Auditing
Coursera
Board Infinity
Categories
CS: Information & Technology
Effort
Intermediate
2 Weeks
1-4 Hours/Week
Languages
English
English
Getting Started with Cloud Foundry (Coursera)
"Getting Started with Cloud Foundry" is a comprehensive course designed for beginners and intermediate learners aiming to master Cloud Foundry, a leading cloud platform. Comprising two modules, the course begins with an introduction to Cloud Foundry's basics, including its architecture and application deployment process. [...]
Cloud Foundry
Cloud Computing
Service Management
Coursera Plus
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Jan 6th 2025
Course Auditing
Coursera
Board Infinity
CS: Information & Technology
Intermediate
2 Weeks
1-4 Hours/Week
45.00 EUR
English
English

Principles of Service Management (FutureLearn)

Oct 21st 2024
Principles of Service Management (FutureLearn)
Course Auditing
FutureLearn
Hanken School of Economics
Categories
Business
Effort
5-12 Weeks
1-4 Hours/Week
Languages
English
Principles of Service Management (FutureLearn)
Your customers are your key resource. Explore a service-based approach to marketing and management that can better serve them. Find out what the discipline of Service Management can do for your business. Today an increasing number of companies compete on service, not product. As a result, understanding a service-based [...]
Service Management
Management
Marketing
Business
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Oct 21st 2024
Course Auditing
FutureLearn
Hanken School of Economics
Business
5-12 Weeks
1-4 Hours/Week
64.00 EUR
English