Influencing People

This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential [...]

What makes WiFi faster at home than at a coffee shop? How does Google order its search results from the trillions of webpages on the Internet? Why does Verizon charge $15 for every GB of data we use? Is it really true that we are connected in six social [...]

Become a better manager as you discover communication strategies and influencing techniques for improved workplace communication. Examine the role of communication in management and how to influence a team. As a manager, it’s vital to understand both the importance of communication at work, as well as the drawbacks of [...]