Peter O'Connor

 

 


 

A well-known educator, speaker, author and consultant in hospitality technology related issues, Peter O'Connor is Professor of Information Systems at ESSEC Business School, France, where he also serves as Academic Director of Essec’s MBA in Hospitality Management. Holding both information systems and hospitality management degrees, Dr O’Connor’s primary research and teaching interests focus on electronic distribution and on how information technology can enhance both hospitality management and operations. He has a deep connection with the hospitality sector. In addition to writing two leading textbooks focusing on technology in the hospitality sector, as well as dozens of academic papers in journals such as the International Journal of Hospitality Management, Journal of Travel Research, Tourism Management and the Cornell Hotel Administration Quarterly, Peter also works extensively with PhoCusWright Inc., the global leader in research on the online travel sector and currently serves as Editor-at-large of Hotel Analyst Distribution & Technology, an industry publication focused on helping managers understand current developments in hotel technology and distribution. Highly sought after as a speaker, Peter has also worked with managers from a diverse variety of travel industry clients to help shape their electronic distribution and electronic marketing strategies. And because of his deep knowledge and understanding of current developments and company strategies, Peter is regularly quoted in the international press and consulted by investment companies, private equity firms and governmental organisations on developments in the online travel arena. Prior to joining Essec Business School, Peter was a lecturer at the Dublin Institute of Technology and an associate lecturer at the Michael Smurfit Graduate School of Business, University College Dublin. He also held a visiting position at the Cornell School of Hotel Administration and worked in a wide variety of positions in the international hospitality industry in sectors ranging from luxury hotels to contract food services.




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E.g., 2016-12-10
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Dec 12th 2016

With a fixed capacity, a highly disposable product and high fixed costs, hotels are a natural candidate for the application of revenue management. Originally developed by the airlines in the 1970s, these analytics-based techniques help predict consumer behavior at the hotel’s market level so that the hotel can sell each room each night at the optimum price. With modern-day rising acquisition costs and distribution complexities, revenue management techniques have increasingly been adopted by both small and large hotel companies, making a comprehensive understanding of segmentation, forecasting and pricing an essential requirement for today’s hospitality professionals. The purpose of this course is to provide a core understanding of the fundamentals of revenue management, which ties into the larger picture of revenue strategy. The course is structured to provide an insightful look into Revenue Management.

Average: 5.7 (3 votes)
Dec 12th 2016

In today’s hotel sector an increasingly complex network of traditional and web based channels have to be managed to insure hotel success. Key questions include: how should you distribute over the web? What should you include on your brand.com website so people book through it? How can you maximise the potential of online travel agents (OTAs)? With the distribution environment both highly complex and constantly evolving, this course will give you comprehensive foundation of current industry practices to help jumpstart your career in this fascinating domain.

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Dec 12th 2016

The biggest challenge facing the hospitality industry over the next 5 years is the lack of integration between the key commercial disciplines of sales, revenue, distribution and finance and the negative impact this will continue to have on delivering asset value and maximum profitability.

Average: 10 (1 vote)