Technical Support

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Tech Support Career Guide and Interview Preparation (Coursera)

Apr 1st 2024
Tech Support Career Guide and Interview Preparation (Coursera)
Free Course
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This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a [...]

Princípios básicos de apoio técnico (Coursera)

Este curso é o primeiro de uma série que visa a sua preparação para uma função de especialista de apoio técnico de TI de nível básico. Neste curso, ser-lhe-á apresentado o mundo das TI (Tecnologias de Informação). Vai descobrir as diferentes facetas das Tecnologias de Informação, como o hardware [...]

Technical Support Case Studies and Capstone (Coursera)

Mar 25th 2024
Technical Support Case Studies and Capstone (Coursera)
Course Auditing
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This course allows you to show what you’ve learned in the previous IT Technical Support professional certification courses and apply that knowledge to realistic situations.

Introduction to Technical Support (Coursera)

Mar 25th 2024
Introduction to Technical Support (Coursera)
Course Auditing
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Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree. Get an insider’s view into IT Support work. Learn about IT Support [...]

Dasar-Dasar Dukungan Teknis (Coursera)

Materi ini adalah rangkaian pertama dari keseluruhan program pelatihan yang akan membantu Anda untuk berperan sebagai Spesialis Teknisi IT tingkat pemula. Dalam kursus ini, Anda akan diperkenalkan ke dunia Teknologi Informasi, atau IT. Anda akan mempelajari berbagai aspek Teknologi Informasi, seperti perangkat keras komputer, Internet, perangkat lunak komputer, pemecahan [...]

Network Support Fundamentals (Coursera)

Mar 18th 2024
Network Support Fundamentals (Coursera)
Course Auditing
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Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course [...]

IT Support Case Studies (edX)

Self Paced
IT Support Case Studies (edX)
Course Auditing
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This Capstone course provides a series of case studies for demonstrating skills to perform in a Technical Support role. It also includes a practice exam to help you prepare for the CompTIA IT Fundamentals (ITF+) Certification Exam.

Technical Support Basics for Everyone (edX)

Self Paced
Technical Support Basics for Everyone (edX)
Course Auditing
Categories
Effort
Languages
Gain the daily work skills and knowledge you’ll need for IT Technical Support career success. This course, part of the IBM Technical Support Professional Certificate, is designed for beginners with no prior IT experience or formal degree.