Get ready for a rewarding career in Information Technology (IT) - no experience or degree is required to get started. With over 400,000 US job openings and an average entry-level salary of $52,000¹ Computer Support Specialists are in high demand with opportunities for career advancement.
This Professional Certificate program from IBM was built by experts to prepare you for an entry-level job in Technical Support. When dedicating a few hours per week, you can complete the program in 3 to 6 months, and develop job-ready skills employers look for.
Whether you are just starting out your career or changing jobs, this program enables you to develop a strong foundation in IT fundamentals, networking, cybersecurity and cloud computing, which are also required skills for many other technology jobs including Software Engineer, Data Analyst and Data Scientist.
When you successfully complete the program you’ll receive dual credentials, a Professional Certificate to showcase your job readiness to potential employers, as well as an IBM Digital Badge that will help your profile stand out.
You will also gain access to career and job placement resources upon completion, which will guide you with developing your resume, promoting your new skills, and help you in your job search.
Coursera
Discover the essential skills needed to protect against cyber threats with our Introduction to Cybersecurity Essentials course. Perfect for beginners, this course equips you with the knowledge to recognize common risks and understand how organizations defend themselves. Gain valuable insights into becoming a Cyber Analyst I or an entry-level Cloud & Security Engineer.
Coursera
Embark on a journey towards a successful IT career with our beginner-friendly Introduction to Technical Support course. This course provides foundational knowledge and practical skills needed for entry-level technical support roles. Learn directly from experts about the daily tasks, tools, and systems used in IT support, along with potential career paths within Information Technology.
Coursera
Dive into real-world scenarios and apply your IT Technical Support expertise in this advanced capstone course. Perfect for learners who've already mastered the basics through our professional certification series.