Contact Center AI

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Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)

Oct 3rd 2022
Virtual Agent Development in Dialogflow CX for Software Devs (Coursera)
Course Auditing
Categories
Effort
Languages
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more [...]

Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)

Oct 3rd 2022
Virtual Agent Development in Dialogflow ES for Citizen Devs (Coursera)
Course Auditing
Categories
Effort
Languages
Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and [...]

Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)

Oct 3rd 2022
Virtual Agent Development in Dialogflow CX for Citizen Devs (Coursera)
Course Auditing
Categories
Effort
Languages
Welcome to "CCAI Virtual Agent Development in Dialogflow CX for Citizen Developers", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice [...]

Contact Center AI: Conversational Design Fundamentals (Coursera)

Sep 26th 2022
Contact Center AI: Conversational Design Fundamentals (Coursera)
Course Auditing
Categories
Effort
Languages
Welcome to "Contact Center AI Conversational Design with Dialogflow", the first course in the "Customer Experiences with Contact Center AI" specialization. In this course, learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to Contact Center AI and [...]