Unpack the practicalities of telehealth implementation with guidance from Stanford Medicine faculty. Learn how to organize a workforce in support of the telehealth patient care journey, and enhance your ability to navigate the legalities and financial aspects of telehealth.
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This course from the Stanford Center for Health Education (SCHE) expands on some of the key considerations involved in implementing a successful telehealth program. Over the four weeks, you will uncover practical ways to foster positive clinical interactions by exploring the key elements of an efficient, meaningful, and human-centered clinician–patient telehealth experience. This course equips you to prepare and train your workforce — and refine your organizational structure — with telehealth in mind. It also unpacks the legal considerations relating to telehealth, as well as general best practices for billing and reimbursement.
This course is part of the Telehealth: Strategy, Implementation, and Optimization XSeries program.
What you'll learn
- Which training and workforce preparation methods are optimal for telehealth.
- How best to structure an organization to support the telehealth care journey.
- How to navigate the current legal and regulatory context for telehealth.
- Which methods can determine a stable financial model for your telehealth program.
- How to determine a sustainable billing and reimbursement approach for your program.
