Business Continuity Management and Crisis Management: An Introduction (FutureLearn)

Offered by Coventry University,
Business Continuity Management and Crisis Management: An Introduction (FutureLearn)

Understand the methods and importance of business continuity management and crisis management. Get to grips with business continuity management and crisis management. On this course, you will have the opportunity to learn about the role of business continuity management (BCM) and crisis management (CM) in helping organisations plan for and respond to major disruption.

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You will explore the complex continuity and crisis risks faced by public, private and third sector organisations.
By considering the evolution and reasons behind the development of modern BCM and CM, you will have the opportunity to learn how, as protective disciplines, BCM and CM are now vital parts of an organisation’s risk management capability.

What topics will you cover?

  • What is a BCM?
  • What is CM?
  • BCM theory
  • CM theory
  • Drivers for BCM and CM
  • BCM then and now
  • Recent incidents/crises: private, public and third sector case studies

What will you achieve?
By the end of the course, you'll be able to...

  • Compare and contrast what makes a 'business continuity incident’ vs a ‘crisis’
  • Explain BCM and CM and their contribution to an organisation’s overall enterprise risk management
  • Describe the constituent activities within a typical BCM and CM programme
  • Explain the drivers and rationale (the business case) for BCM and CM
  • Explore the roots and evolution of BCM and CM disciplines as influenced by evolving business practices and technology
  • Explore the broad scope of threats to modern private, public and third sector organisations through a selection of recent case studies
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