Management & Leadership

This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in [...]

This IIBA®-endorsed course prepares the learners to pass an industry-leading certification for professional business analysts - Certification in Capability in Business Analysis™ (CCBA™) by IIBA®. This certification confirms that the holder is a business analysis practitioner with hands-on industry experience who is ready to take on larger and [...]

This course covers standard derivative pricing models. Both discrete time and continuous time techniques are considered. The course also includes an introduction to numerical option pricing, in particular the Monte Carlo Method.

Resilience & Leadership: Tools, Methods, & Applications is the second course of the ‘Resilience Engineering and Leadership in Crisis’ specialization. This course offers tools and methods for applying the concepts from the Course 1 (Resilience & Leadership: Concepts, Definitions, & Frameworks) to various applications and disaster scenarios. Systems thinking, [...]

Resilience & Leadership: Concepts, Definitions, & Frameworks is the first course in the specialization ‘Resilience Engineering and Leadership in Crisis’. The course introduces the common terms, definitions, and concepts that characterize resilient systems. Frameworks for resilience engineering and leadership in crisis are applied to complex systems and the built [...]

This course will guide you through the basic concepts, tools and practices in management. It is designed for students from diverse backgrounds as a crash-course to understand the most fundamental aspects of management in organizations. In this course we will see how management began as a discipline, what are [...]

This course was developed for professionals from any area or industry to use communication strategically to improve their management and business understanding. There is no mandatory prerequisite but having business experience will help participants make the most of the proposal of texts, analyses, and content. From a unique approach, [...]

This course was developed for professionals from any area or industry to use communication strategically to improve their management and business understanding. There is no mandatory prerequisite but having business experience will help participants make the most of the proposal of texts, analyses, and content. From a unique approach, [...]

This course was developed for professionals from any area or industry to use communication strategically to improve their management and business understanding. There is no mandatory prerequisite but having business experience will help participants make the most of the proposal of texts, analyses, and content. From a unique approach, [...]

This course covers the very important topic of Supplier Partnerships. After a brief introduction to the course, the course will cover why partnerships are important and what exactly is a partnership. The course will give a "real life" example Partnership Model that has been successfully used in over 150 [...]