Goodwill Career Coach and Navigator Professional Certificate

Are you passionate about helping people change their lives with skills and jobs so they can earn a good living and feel fulfilled by the work they do? Do you want a rewarding career that advances equity and helps strengthen communities? Explore a new career as a Career Coach or Navigator where you can help others develop the skills and confidence to pursue their next career move.
This Professional Certificate includes four beginner-level courses to help you build skills that prepare you for an entry-level job as a Career Coach or Navigator. You will learn from professionals who work as Career Coaches or Navigators and gain insights from the job seekers and career advancers they serve.
By the end of the program, you will be able to:
Explain the foundational concepts of Career Coaching and Navigating.
Familiarize clients with the Career Coaching and Navigation experience.
Discover career possibilities for Career Navigators and Career Coaches.
Describe common Career Development theories, models, and tools.
Summarize Coaching Agreements and Career Service Plans.
Identify professional and ethical standards.
Describe human-centered approaches to Career Coaching and Navigating.

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Career Support Community and Resources (Coursera) Coursera
Goodwill Industries International

Career Support Community and Resources (Coursera)

Embark on your journey towards becoming an expert Career Coach or Navigator with this final course in the Career Coach and Navigator Professional Certificate program. Gain insights into adapting to technological changes, excel at virtual coaching sessions, build strong relationships with community organizations, explore various funding sources, and finalize your preparation for a rewarding career through a compelling capstone project.

Jun 15th 2026
4 Weeks
Client Intake, Assessments, Skill Analysis and Planning (Coursera) Coursera
Goodwill Industries International

Client Intake, Assessments, Skill Analysis and Planning (Coursera)

Embark on your path to becoming a skilled Career Coach or Navigator with this essential second course in the Career Coach and Navigator Professional Certificate program. This course will teach you the critical skills needed to recruit clients, conduct thorough intake processes, evaluate individual skill sets, and collaboratively develop actionable career strategies tailored to each person's unique needs.

Jun 8th 2026
4 Weeks
Supporting Clients (Coursera) Coursera
Goodwill Industries International

Supporting Clients (Coursera)

Embark on the final step of becoming a proficient Career Coach or Navigator with this comprehensive course. Learn how to guide individuals through various career stages, from job hunting to acing interviews and perfecting resumes. This program is designed for those who want to make a meaningful impact in their clients' professional journeys.

Jun 8th 2026
4 Weeks
Foundations of Career Navigating and Coaching (Coursera) Coursera
Goodwill Industries International

Foundations of Career Navigating and Coaching (Coursera)

Embark on your journey to becoming an expert in guiding others towards their ideal careers with 'Foundations of Career Navigating and Coaching'. Learn the basics of career navigation and coaching, focusing on relationship management and human-centered approaches. This course is perfect for those who want to make a difference in people's lives by helping them find work that matches their skills and passions.

Jun 8th 2026
4 Weeks
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