Expectations

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Setting Expectations & Assessing Performance Issues (Coursera)

If you don’t know where you are going, any road will take you there. One of the most important roles of a manager is to ensure everyone knows the destination. The most effective managers set expectations and assess their employees’ performance against those expectations, and take a coaching approach [...]

Setting Clear Expectations (Coursera)

Welcome to Leading StandOut Teams: Setting Clear Expectations. This course will explore how to follow the practice shared by the world’s best team leaders - frequent 1:1s. We'll take a look at how to provide clarity to your team about their roles, and then explore how you as a [...]

Social Norms, Social Change II (Coursera)

This course covers scripts and schemas, the cognitive structures in which social expectations are embedded, and their relationship with social norms. The course then examines the essentials of norm abandonment, including the relations between personal beliefs and social expectations. We will also evaluate existing intervention strategies, including legal [...]