The Exceptional New Manager’s Toolkit Professional Certificate

Management effectiveness is not found in some abstract theories but in how you handle the real world, day-to-day, moments that face every manager. This course surfaces the most recurring challenges of managing people and illustrates best practices for how exceptional managers address them. You will be introduced to tools [...]

There is never a second chance to make a first impression – and so getting off to a good start is an essential element of an exceptional manager’s journey. This course is focused on the challenge of taking charge and effectively making the transition from peer to manager while [...]