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MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
Site Reliability Engineers must have the right tools and strategies to perform in a technical, fast-paced environment. IBM Cloud SRE is guided by nine competency areas that lead to the successful practice of the discipline:
- Applying Site Reliability Engineering principles
- Operations
- Monitoring and incident management
- Security and compliance
- Compute infrastructure
- Networking
- Storage and data management
- Reliability and resiliency
- Deployment automation
In this first course of the three-part Professional Certificate in Site Reliability Engineering (SRE), you will focus on the first four SRE competencies:
- Applying Site Reliability Engineering principles
- Operations
- Monitoring and incident management
- Security and compliance
This course is part of the Site Reliability Engineering (SRE) Professional Certificate.
Prerequisites:
At least 1 year experience in SRE or technology.
Understanding of:
- DevOps practices
- Software engineering principles
- System administration
- Network and OSI model
- Incident management
- Root cause analysis
Recommended courses:
- Introduction to Cloud Computing
- IBM Cloud Essentials
What you'll learn
Applying Site Reliability Engineering principles
- Manage the trade-off between change, velocity, and reliability of services
- Negotiate service level objectives, service level indicators, and error budgets
- Design and deploy automation strategies
- Leverage IBM Cloud tools and technology across the software development life cycle
- Understand the roles and responsibilities for SRE effectiveness
Operations
- Monitor resource utilization
- Perform operational readiness review (ORR)
- Employ cost-optimization strategies
- Identify key metrics for service health
Monitoring and incident management
- Create and maintain metrics, traces, and alerts
- Collect, analyze, and manage logs on IBM Cloud
- Manage incidents
- Perform post incident review
- Recognize and differentiate performance and availability metrics
- Perform statistical analysis and create actionable outcomes
Security and compliance
- Monitor security threats
- Implement and manage security policies
- Implement encryption models
- Manage role-based access control (RBAC) on IBM Cloud
- Define the shared responsibility model
Syllabus
Module 1: Welcome and Introduction
You will cover the following topics:
- An introduction to the IBM Professional SRE role
Module 2: SRE Fundamentals and Terminology
You will cover the following topics:
- Deeper dive into SRE role
- SRE principles
- Managing trade-offs between change, velocity, and reliability
- Negotiating service level objectives, service level indicators, error budgets and the user experience
- IBM Cloud tools and technology across the Software Development Life Cycle
- Applying software engineering principles to drive reliability
Module 3: Operations
You will cover the following topics:
- Performing operational readiness reviews (ORR) on IBM Cloud
- Creating ORR checklist
- Employing cost-optimization strategies
- Managing backups and recoveries on IBM Cloud
Module 4: Monitoring
You will cover the following topics:
- Monitoring overview
- Creating and maintaining metrics, traces, and alerts on IBM Cloud
- Collecting, analyzing, and managing logs on IBM Cloud
- Identifying key metrics for service health on IBM Cloud
- Using performance and availability metrics to measure the health of services on IBM Cloud
Module 5: Incident Management
You will cover the following topics:
- Managing incidents on IBM Cloud
- Developing a balanced action plan to mitigate future incidents
- Performing the post-incident review
Module 6: Security and Compliance
You will cover the following topics:
- Monitoring and managing security threats on IBM Cloud
- Implementing and managing security policies on IBM Cloud
- Implementing encryption models
- Managing role-based access control on IBM Cloud
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.
MOOC List is learner-supported. When you buy through links on our site, we may earn an affiliate commission.