SRE Fundamentals and Security (edX)

Site Reliability Engineers must have the right tools and strategies to perform in a technical, fast-paced environment. IBM Cloud SRE is guided by nine competency areas that lead to the successful practice of the discipline:

- Applying Site Reliability Engineering principles

- Operations

- Monitoring and incident management

- Security and compliance

- Compute infrastructure

- Networking

- Storage and data management

- Reliability and resiliency

- Deployment automation

In this first course of the three-part Professional Certificate in Site Reliability Engineering (SRE), you will focus on the first four SRE competencies:

- Applying Site Reliability Engineering principles

- Operations

- Monitoring and incident management

- Security and compliance

This course is part of the Site Reliability Engineering (SRE) Professional Certificate.

Prerequisites:

At least 1 year experience in SRE or technology.

Understanding of:

- DevOps practices

- Software engineering principles

- System administration

- Network and OSI model

- Incident management

- Root cause analysis

Recommended courses:

- Introduction to Cloud Computing

- IBM Cloud Essentials

What you'll learn

Applying Site Reliability Engineering principles

- Manage the trade-off between change, velocity, and reliability of services

- Negotiate service level objectives, service level indicators, and error budgets

- Design and deploy automation strategies

- Leverage IBM Cloud tools and technology across the software development life cycle

- Understand the roles and responsibilities for SRE effectiveness

Operations

- Monitor resource utilization

- Perform operational readiness review (ORR)

- Employ cost-optimization strategies

- Identify key metrics for service health

Monitoring and incident management

- Create and maintain metrics, traces, and alerts

- Collect, analyze, and manage logs on IBM Cloud

- Manage incidents

- Perform post incident review

- Recognize and differentiate performance and availability metrics

- Perform statistical analysis and create actionable outcomes

Security and compliance

- Monitor security threats

- Implement and manage security policies

- Implement encryption models

- Manage role-based access control (RBAC) on IBM Cloud

- Define the shared responsibility model

Syllabus

Module 1: Welcome and Introduction

You will cover the following topics:

- An introduction to the IBM Professional SRE role
Module 2: SRE Fundamentals and Terminology

You will cover the following topics:

- Deeper dive into SRE role

- SRE principles

- Managing trade-offs between change, velocity, and reliability

- Negotiating service level objectives, service level indicators, error budgets and the user experience

- IBM Cloud tools and technology across the Software Development Life Cycle

- Applying software engineering principles to drive reliability
Module 3: Operations

You will cover the following topics:

- Performing operational readiness reviews (ORR) on IBM Cloud

- Creating ORR checklist

- Employing cost-optimization strategies

- Managing backups and recoveries on IBM Cloud
Module 4: Monitoring

You will cover the following topics:

- Monitoring overview

- Creating and maintaining metrics, traces, and alerts on IBM Cloud

- Collecting, analyzing, and managing logs on IBM Cloud

- Identifying key metrics for service health on IBM Cloud

- Using performance and availability metrics to measure the health of services on IBM Cloud
Module 5: Incident Management

You will cover the following topics:

- Managing incidents on IBM Cloud

- Developing a balanced action plan to mitigate future incidents

- Performing the post-incident review
Module 6: Security and Compliance

You will cover the following topics:

- Monitoring and managing security threats on IBM Cloud

- Implementing and managing security policies on IBM Cloud

- Implementing encryption models

- Managing role-based access control on IBM Cloud