Leading Diverse Teams (Coursera)

This course is designed to develop participants’ recognition and understanding of the biases and implicit assumptions about other cultures that often erode value for organizations in global business environments and undermine leadership effectiveness in such contexts. Participants will learn how implicit bias plays a key role in organizations and many decision-making processes driven by global leaders, and how the development of CQ capabilities is critical for limiting implicit bias and its negative impact across global organizations. This course will also address the strategies, practices, and policies for how employees, leaders, teams, and organizations can minimize the negative outcomes of implicit bias. As part of the course, participants will learn how to create an action plan for developing the CQ capabilities that are most critical for their organizations, teams, and personal leadership development goals.

Syllabus

WEEK 1

Cultural Intelligence (CQ) Framework

This week’s module will introduce you to the Cultural Intelligence (CQ) framework, including four leadership capabilities (CQ Drive, CQ Knowledge, CQ Strategy, & CQ Action) and their practical applications for the workplace and for global leaders. You will learn how CQ capabilities enable leaders for greater influence and effectiveness across cultural contexts (teams, organizations, geographic regions, countries, etc.).

WEEK 2

Global Mindset Framework

WEEK 3

Implicit Bias

WEEK 4

CQ Development Plan