Designing an SAP Solution (Coursera)

You’ll explore the SAP iterative approach, understand how the predefined content available for the most common SAP solutions can provide you a baseline to build your demos and showcase the solution capabilities. You’ll learn how to incorporate customer feedback so any gaps will be addressed and how to reach consensus regarding what should be developed, when it should be developed and how it should be developed.

By the end of this course, you will be able to:

Explain what a technology consultant does in the Design, Pitch and Re-Design phases of the SAP Implementation lifecycle.

Explain how to review a solution proposal and business requirements to determine SAP application technical requirements for customers.

Describe how to interrogate gaps between SAP technical capabilities and the customer’s existing environment.

Explain how to design an SAP technical solution that fulfills the business requirements documented in the customer interview, analysis, and communication phases.

Develop a Technical Design Outline in accordance with provided parameters.

Course 4 of 7 in the SAP Technology Consultant Professional Certificate.

Syllabus

WEEK 1

Introduction to designing an SAP Solution

In this module, you will explore the key elements of the SAP Activate methodology and how it relates to the SAP implementation lifecycle phases. You will understand the Technology Consultant's role in the Designing an SAP Solution phase of the implementation lifecycle. You will learn how to develop a technical design solution that includes the design and approach for the key technology elements of the solution. Finally, you will learn how to communicate and present the technical design to the customer and create a roadmap for implementation, incorporating your customer's feedback on the solution.

WEEK 2

Design Review: Identifying Technical Design Inputs

In this module, you will learn how to review the solution proposal and business requirements to determine your customer's technical requirements, such as the application-level technical requirements and environment settings. You will learn how to interrogate and identify gaps between the technical capabilities of SAP solutions and the customer's existing technology landscape. This would include weighing decisions regarding adapting the solution versus recommending a change in existing processes. Finally, you will learn how to close the gap between the customer's existing landscape and the proposed SAP solution with your technical design.

WEEK 3

Developing a Technical Design

In this module, you will learn how to use SAP tools to design a technical solution that fulfills the business requirements documented in the Customer Engagement and Delivery phase. You will also learn how to develop the Technical Design Solution. Some of the things that you would include in the Technical Design Solution would be the design and approach for key technology elements, such as the platform, architecture and cloud model, systems and infrastructure, data model, security, compliance, and data provisioning.

WEEK 4

Pitching Designs and Responding to Customer Feedback

In this module, you will learn best practices for communicating and presenting the Technical Design Solution and implementation roadmap to your customer stakeholders and decision-makers. You will learn how to incorporate customer feedback in your solution and manage design limitations through the implementation roadmap before you move for a sign-off on the solution and the roadmap. The sign-off is followed by finalizing the proposed architecture, associated tools, and the proposed Bill of Materials before you finally move into the execution, configuration, and testing phase of the SAP implementation lifecycle.

WEEK 5

Hands-on Project

You will be provided with a case study of a customer implementing a new SAP Cloud ERP system and financial/SCM system. You will develop and document a high-level Technical Solution Design based on the business and technical requirements you've identified in the SAP Customer Engagement and Discovery course. You will also explain how you would go about documenting and incorporating design feedback (identifying other role contributors, where relevant). Then you'll summarize your Technical Solution Design in a short precis to present to the customer. To put your learning into practice you'll review the assessment submission of two (2) peers using the peer review rubric provided.