Sven Feurer

 

 


 

Sven Feurer is a senior member of the Cloud for Customer product management at SAP. He has more than 9 years of experience in SAP’s Suite, HANA and Cloud solutions with a special focus on architecture, technology and integration. For years he has been providing partner enablement designing and delivering a number of courses about SAP Cloud for Customer and CEC. With a customer first approach Sven also drives co-innovation programs to build strategic and close relationship between customers, partners and SAP development.




Customize your search:

E.g., 2016-12-06
E.g., 2016-12-06
E.g., 2016-12-06
Jun 20th 2016

Traditional CRM tools are fast becoming obsolete. They often don’t have the necessary breadth to satisfy the growing demand for omnichannel customer engagement. What businesses need is a comprehensive approach to engage with customers consistently, across all touchpoints and functional activities, not just via stovepipe solutions for e-commerce, point-of-sale, marketing, social media, sales force automation, or customer service in isolation.

No votes yet
Sep 9th 2015

With SAP Cloud for Customer, companies can unlock value and drive success more safely and inexpensively than ever. The openSAP course Experience SAP Cloud for Customerprovides SAP customers and partners with the necessary know-how to get on board safely and quickly. The course offers an initial overview of SAP’s overall Customer Engagement & Commerce strategy (CEC), and how the comprehensive solution portfolio is going to shape CEC as a new software category in the market.

No votes yet