Noah Gans

Professor Noah Gans's research focuses on service operations, and he has a particular interest in the management of telephone call centers. He is the Department Editor of Stochastic Models and Simulation for Management Science. In 2010-2011, he was the President of Manufacturing and Service Operations Management Society (MSOM). At Wharton, Noah teaches an MBA core course on Business Analytics, an MBA elective course on Service Operations, and Ph.D. courses in operations management.

Sort options

Operations Analytics (Coursera)

This course is designed to impact the way you think about transforming data into better decisions. Recent extraordinary improvements in data-collecting technologies have changed the way firms make informed and effective business decisions. The course on operations analytics, taught by three of Wharton’s leading experts, focuses on how the [...]