Telehealth Implementation: Organizational, Billing, Reimbursement, and Legal Considerations (edX)

This course from the Stanford Center for Health Education (SCHE) expands on some of the key considerations involved in implementing a successful telehealth program. Over the four weeks, you will uncover practical ways to foster positive clinical interactions by exploring the key elements of an efficient, meaningful, and human-centered clinician–patient telehealth experience. This course equips you to prepare and train your workforce — and refine your organizational structure — with telehealth in mind. It also unpacks the legal considerations relating to telehealth, as well as general best practices for billing and reimbursement.

This course is part of the Telehealth: Strategy, Implementation, and Optimization XSeries program.

What you'll learn

- Which training and workforce preparation methods are optimal for telehealth.

- How best to structure an organization to support the telehealth care journey.

- How to navigate the current legal and regulatory context for telehealth.

- Which methods can determine a stable financial model for your telehealth program.

- How to determine a sustainable billing and reimbursement approach for your program.